Jose Acevedo | Page 2

Charlie was so sweet and everyone at this dealership was so helpful! I would recommend them to everyone! so helpful! I would recommend them to everyone! More

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This is our 2nd Mazda from Ferman in Brandon. Great service, very friendly, and Charlie is the best. He took the time to help me with all the new features. Great service, very friendly, and Charlie is the best. He took the time to help me with all the new features. More

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Charlie was fantastic the first minute I walked on the lot. Very quick and attentive to the type of vehicle.I wanted and the additions and features that I wanted as well. The process was very detailed.Ne lot. Very quick and attentive to the type of vehicle.I wanted and the additions and features that I wanted as well. The process was very detailed.Negotiations were very easy. Charlie was an absolute dream, he was very personal when we had the moment to be- but when it was time for business he was great to the point. He showed me all the features of my car and helped get it set up to the perfect settings I loved. More

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The dealership was very nice to us, and all the employees were organized and kind. They communicated well and it was overall a very smoooth ride to getting our car. were organized and kind. They communicated well and it was overall a very smoooth ride to getting our car. More

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We recently purchased a Mazda CX-90, and our experience was exceptional thanks to Charlie Epting. From the moment we walked in, Charlie was professional, knowledgeable, and genuinely focused on helping us was exceptional thanks to Charlie Epting. From the moment we walked in, Charlie was professional, knowledgeable, and genuinely focused on helping us find the perfect vehicle. He took the time to explain every feature of the CX-90 in detail, answered all our questions patiently, and never made us feel rushed or pressured. Charlie’s expertise and friendly approach made the entire process smooth and stress-free. What stood out most was his transparency and commitment to ensuring we were completely satisfied. He went above and beyond to make sure we understood all the options and got the best value possible. If you’re looking for a new Mazda and want a salesperson who truly cares about your experience, ask for Charlie Epting. Highly recommend! More

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I had an outstanding experience working with Charlie Epting at Ferman Mazda! From the moment I walked in, Charlie greeted me with a warm, friendly smile and immediately made me feel comfortable. His pro Epting at Ferman Mazda! From the moment I walked in, Charlie greeted me with a warm, friendly smile and immediately made me feel comfortable. His professionalism, product knowledge, and genuine care for his customers were evident throughout the entire process. He took the time to understand my needs, answered all my questions patiently, and never pressured me into making a decision. Charlie went above and beyond to ensure everything was smooth and stress-free, and he made sure I left with the perfect vehicle for me. His dedication and honesty truly set him apart from other salespeople I’ve encountered. If you’re in the market for a new or used vehicle, I highly recommend asking for Charlie Epting at Ferman Mazda—you won’t be disappointed! More

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Charlie's the best! Very kind very helpful and understanding. Mazda is a great dealership! Very kind very helpful and understanding. Mazda is a great dealership! More

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Charlie is fantastic! From the beginning he was very complimentary and kind towards my son and I. He shared great stories and pictures of his stellar military career durin From the beginning he was very complimentary and kind towards my son and I. He shared great stories and pictures of his stellar military career during our long wait. He respected every word I said and our limits on making a deal. This was my 18 year old son’s very first purchase on his own, he secured his own financing ahead of time. Charlie respected that, he was more like a human and a fellow parent than a salesman. I wish I could say that for the finance guy in the back. I hope they’re not all the same. It was very sales pitched, even though we were supposed to to be done and signing papers, he was aggressive for a sale of their maintenance packages expecting my son to over extend himself and pay interest on garbage packages. He wanted to re pull my son’s credit and shop for financing when we were already done. It felt really greedy. When I finally put my foot down that we were not interested in anything except signing, his attitude changed to cold and basically rude. He stole the joy from us during an important and special moment for our son just for his own gain. No thank you, means no thank you. Thankfully we had such wonderful treatment from Charlie, he overall made the experience a pleasure. As it should be. If you happen to see Charlie, don’t forget to thank him for his service. 🇺🇸🫡 More

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