Jorge Espinoza

I just want to let everyone that is going here to purchase a used car just be very careful because even though the car is not on Carfax somehow I got a vehicle that has damaged the 2023 Chevrolet Bla purchase a used car just be very careful because even though the car is not on Carfax somehow I got a vehicle that has damaged the 2023 Chevrolet Blazer someone had done some poor work supposedly someone did they're telling me it wasn't them they try fixing it but still not up to standards and what's bad about it that you're already signed papers and everything so just be aware make sure you look at the car up and down because they have to send it out to New Braunfels to do any kind of work on it and try to get a hold of customer service they're owned by Sonic automotive and it's very hard to get ahold of everyone it all goes through a third party this is ridiculous but real quick to take your down payment and do a trade in but when you try contacting them it's a very hard to get in contact with anyone there at the office location on 1604 and I-10 I regret buying a car there don't do the same it was funny that they add a $599 paint stain upholstery which is a scam automatic add it you cannot take it off it should be your choice if you want that or not for a warranty protection paint and interior it's ridiculous that they can't take it off and the other thing they charged almost $4,000 for a warranty and when I purchase my vehicle it doesn't even have a front license plate I had to purchase it on the side from the dealer wants to charge me $100 to install my license plate bracket that's ridiculous they know here in Texas you have to have a front license plate why should that be my fault why should i pay out of pocket I think and paid enough for everything I will be calling customer service this morning hacker I would see that it was a small dealer but eco park san antonio tx see if they try to make this right be aware anyone looking to buy a car More

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Christopher C helped me with my purchase and provided excellent service. I was told this dealership was registered with the IRS but it was not. Really wish I could recommend this place to anyone consider excellent service. I was told this dealership was registered with the IRS but it was not. Really wish I could recommend this place to anyone considering buying a used vehicle. More

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The salesperson at EchoPark made the purchase process of the truck smooth and easy, so I have no complaints there. After I purchased the truck, I had my own mechanic do an inspection. The truck has 77,0 the truck smooth and easy, so I have no complaints there. After I purchased the truck, I had my own mechanic do an inspection. The truck has 77,000 miles on it. The automatic transmission fluid was a very dark color. The front and rear differential fluid were extremely low and came out as sludge. The transfer case fluid was burnt. It was obvious that EchoPark did not inspect (much less change) the automatic transmission fluid, the front and rear differential fluid, or the transfer case fluid before putting the truck for sale. EchoPark claims that all vehicles go through a 190 point inspection. I do not feel that EchoPark did due diligence on their inspection at all. I asked EchoPark to reimburse me the costs of getting the fluids drained and replaced and they refused. They claimed they wanted me to have their service center do it, but why would I trust them when they didn't do what was needed the first time? Based on this experience, I cannot recommend EchoPark. More

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Loved doing business with them great folks. Definitely Johnny who took care of us. Would do it again anyday! Definitely Johnny who took care of us. Would do it again anyday! More

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