Jorge Crisanty
Jorge Crisanty at Longo Toyota

Jorge Crisanty

Pre-Owned Sales Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

4.5
37 Reviews
4.5

37 Reviews

Write a Review

Dealership Experience

7 yrs, 3 mos

Industry Experience

20 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

37 Reviews of Jorge Crisanty

November 13, 2024

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Employee Rating

Fast, friendly, helpful. Everything was smooth starting with quick assistance to check a vehicle and take a test drive. Paperwork was fast as well More

by kaleolani32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 13, 2024

Longo Toyota responded

Thank you so much for your kind review on DealerRater! We truly appreciate you taking the time to share your experience. We're thrilled to hear that everything went smoothly, from the quick assistance in checking out the vehicle to the fast and easy paperwork. Your feedback means a lot to us, and we're glad we could make your experience fast, friendly, and helpful. Team Longo

April 27, 2024

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Amazing experience! Jorge was great!! I would recommend this dealership to anyone! Definitely earned my business for any future car purchases More

by Jgsandoval469
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 29, 2024

Longo Toyota responded

Thank you for your review on DealerRater. We want to say Congratulations on your vehicle and welcome to the family. Enjoy what you drive - Longo Toyota

April 27, 2024

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Jorge was all around superb. Answered all my questions and worked with a sense of urgency! Thank you very much. More

by Jgsandoval469
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2024

Longo Toyota responded

Thank you for your recent visit to Longo Toyota. Jorge and team are so honored to serve you - Team Longo

February 17, 2024

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After months of searching across various SoCal dealerships, I finally acquired my Mirai, and I must say, LOOK NO FURTHER! Originally scheduled for an appointment the following week, I decided More

by Angie Thu N
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 19, 2024

Longo Toyota responded

Thank you for coming to Longo Toyota for your auto care needs and we're delighted knowing Jorge and the Sls team took amazing care of you as you only deserve the best. Make it a great day

February 13, 2024

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Jorge my rep was Great. . He listened to what I wanted and found me a Great Truck More

by Alan
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Feb 13, 2024

Longo Toyota responded

Thank you for entrusting Jorge and the team at Longo Toyota. We're honored to serve you - Team Longo

January 04, 2024

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After looking for a car in multiple dealerships, including some Toyota ones, it was a pleasant experience talking to Mr. Jorge. He explained my options and answered all my questions. I told him that More

by Karina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 04, 2024

Longo Toyota responded

Thank you Karina for taking time out of your day to share with others on DealerRater about your sales visit @ Longo Toyota. We're happy knowing Jorge and the team got you into a vehicle you love. Team Longo

July 30, 2023

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Will never buy there again. Will never recommend Toyota Camry. My car still smells bad. More

by Luiscarboney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 01, 2023

Longo Toyota responded

We're sorry to read of your dissatisfaction and appreicate you allowing us to review, research and respond. Your vehicle was purchased as a pre-owned unit on November 9, 2022. There was some concerns you had with the brake noise eventhough the pads were @ 7mm (10 mm being new). Our Sales Mgr, William was involved with this matter. Fast forward to your service visit on March 15th refer to repair order last 3 digits 140 and July 27th refer to repair order last 3 digits 331, there was no mention of any odor concern. Your feedback has been noted.

Aug 01, 2023

Luiscarboney responded

I apologize as my displeasure was not with the service dept. it is and always has been with the sales dept. Although the first time i brought my car in I did mention the odor and it was not looked into or taken care of. BTW, it was the salesman that told me the odor was from the cleaning solutions they used to clean the car and that it would go away and it never has. so I am very unsatisfied with the sales person lying to me.

Aug 03, 2023

Luiscarboney responded

well, i really don't care what your paper work says, it has always been the odor in this car that i have hated. I did mention it to your service people, maybe they just didn't write it down. if fact, the service person I spoke to asked me if i wanted to change my filter. I said no because i had already ordered a cabin filter and installed it myself. It did not work. It is because of this odor and a couple of other things, that I will NEVER buy another car from Longo and have swayed friends and family to never do so because of Longo's lack of care for my one and "only" real concern about this vehicle. In fact, i had inquired to my saleperson that i would have wanted to return the car and trade it for another on the lot. but he gave me a long xx story about how expensive it would be so i'm stuck with this smelly car.

November 29, 2022

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Excellent salesman, addressed our needs with professionalism and expertise! I would use him and the dealership again. Jorge Crisanty is truly an asset to Longo Toyota! More

by Polleraroja
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 30, 2022

Longo Toyota responded

Happy Holidays from all of us @ Longo Toyota and please enjoy what you drive

Nov 30, 2022

Polleraroja responded

Thanks I will FYI in the future it would be nice for your dealership to pass on to customers a small token such as a keychain with your brand. It’s good publicity.

November 22, 2022

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Jorge was the one who picked up my call when I made my first call to ask about a pre-owned Mirai that I saw on the Longo website. It was summer afternoon and he just went right out to check if the car I i More

by Anidog219
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Phan

Nov 22, 2022

Longo Toyota responded

We want to THANK YOU for taking the time to provide your 5 STAR review regarding your visit with Jorge | Longo Toyota. We're honored to serve you. Make sure you enjoy what you drive, have a great week and Happy Holidays - Team Longo

December 27, 2021

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Ruben was helpful and friendly. He answered any questions I had and even shared cool details about my car. I appreciate how patient he was with me, even though it was a busy day for him. More

by Meeechelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ruben Cardenas, Sam Halawi

Dec 27, 2021

Longo Toyota responded

Thank you for the shout out on DealerRater. From all of us @ Longo Toyota, we're honored to serve you and please enjoy what you drive. Happy Holidays - Team Longo

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