Jordan Santos | Page 4

Findlay Toyota responded

Hello Roger, Our team appreciates your kind review. We’re happy that your interaction with Jordan Santos and our service department went well. We look forward to your next visit. Thank you again for leaving your 5 star review.

Findlay Toyota responded

Hello, We appreciate your positive feedback – it is our goal to always provide our customers with a comfortable waiting area and friendly staff. Thank you for stopping by and we look forward to servicing your vehicle again soon.

Findlay Toyota responded

Thank you for your feedback and for mentioning Jordan's name. We're glad that he kept you informed and completed your service visit in record time. Our goal is to get you back on the road. Safe Travels Remember To Buckle Up

Findlay Toyota responded

Barry, Thank you for your feedback. We will make sure that Jordan receives your message to return your call. Sorry for the inconvenience. If you need any further assistance please reach out to our Customer Relations Manager Kthomas@findlayauto.com

Findlay Toyota responded

Hello, Thank you for reaching out with your feedback regarding your last service visit. Our pricing may initially seem higher, but we are lower when compared to other metro area dealerships and independent repair shops. Our competitive prices and comprehensive nature of services are based on: • Installing factory OEM parts • State of the art diagnostic tools • Repair Management Software • Toyota Master Certified Technicians. Whether you prefer to relax in our customer lounge or decide to take advantage of our fast and reliable complimentary transportation. It is our goal to provide the best service experience possible. We would be happy to walk you through the details of the work done or needed, which would provide you with a clearer picture in terms of value and the long term benefits. Please contact our Customer Relations Manager at 702 566 2582 Thank you for your time

Findlay Toyota responded

Hello, Thank you for your kind words and for acknowledging Jordan and his efforts in helping you with your recent service visit. We're glad that his knowledge and professionalism made a difference.

Findlay Toyota responded

Hello Bryan, Thank you for feedback and mentioning Jordan Santos in your review. I'm sure he'll be happy to know that he was able to meet your expectations. Your satisfaction is our top priority, and we look forward to servicing your vehicle again soon.

Findlay Toyota responded

Hello, Thank you for your feedback. Wer're sorry to hear that your vehicle was not left in prestige condition. We would like to make this right. Please send an email to our Customer Relations Manager who can further assist you. Send your contact information to: Kellyt@findlayauto.com Thank you

Findlay Toyota responded

Hello, Thank you for your feedback and mentioning Jordan's name. We're glad that he exceeded your expectations by explained everything to you about your vehicle. We look forward to seeing you again soon.

Findlay Toyota responded

Hello Ken, Thank you for your feedback. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.