Jordan Santos | Page 18

Great Service. Very Flexible with our credit situation. Helpful. Finance Dept was easy and smooth Very Flexible with our credit situation. Helpful. Finance Dept was easy and smooth More

by kristy626 Verified Customer Verified Customer

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Jordan provided great customer service. He was friendly and my appointment started on time. Car was ready by quoted time. He was friendly and my appointment started on time. Car was ready by quoted time. More

by SV Verified Customer Verified Customer

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They switched VIN numbers on us. They then offered us another car that was to come in soon. When we went for that car it did not have the promised Findlay package. Then, they tried t They then offered us another car that was to come in soon. When we went for that car it did not have the promised Findlay package. Then, they tried to get us to sign that nothing further was being promised. They should be prosecuted for fraud and sued but it is not worth my trouble. Joe Fortunato should be fired. Gaspar was good and Jordan in service was fantastic. More

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On time now. Good customer service responsive to customer request and courteous good job thanks Good customer service responsive to customer request and courteous good job thanks More

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Kevin great he helps me for my 2 tires to replace thanks and god bless to all worker at Toyota Findlay east gate and god bless to all worker at Toyota Findlay east gate More

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The important point here isn't that they got it right but the fact they owned up and made it right. I purchased a Rav 4 last week and the dealer prep guys didn't do the window tinting. Not only was it taken the fact they owned up and made it right. I purchased a Rav 4 last week and the dealer prep guys didn't do the window tinting. Not only was it taken care of everyone was attentive and proactive Very impressive More

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My service advisor Shaun was awesome! Very professional and kept me notified. Findlay Toyota is my go to dealership Very professional and kept me notified. Findlay Toyota is my go to dealership More

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Everything about the service department is great, except I always worry about the cost. Service is exspensive. My service rep Matt went over the best choices that should be done sooner than later. And I always worry about the cost. Service is exspensive. My service rep Matt went over the best choices that should be done sooner than later. And I like the booklet they give you listing the items done, with observations, and comments from the machanics More

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