Jordan Barkow
Jordan Barkow at Brattleboro Subaru
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Jordan Barkow

Service Advisor

Brattleboro Subaru

1234 Putney Rd
Brattleboro, VT 05301

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4.9
460 Reviews

I am an avid "foodie", a pet owner, and love helping people understand their personal vehicles and the processes we use to service your vehicle. Cheers!

Dealership Experience

3 yrs, 4 mos

Industry Experience

11 yrs, 7 mos

4.9

460 Reviews

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460 Reviews of Jordan Barkow

November 22, 2024

Dealership Rating
Employee Rating

The service folks are most professional, informative, courteous. My Forester always seems happier after being tended to. I will continue to have my car serviced at Brattleboro Subaru because I trust them More

by wcbrooks
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Morgan Dow, Amanda Crosby

November 20, 2024

Dealership Rating
Employee Rating

Staff are great but every time I’ve brought my car in for work, I leave with a new problem. This has happened the last three times I’ve taken my car in for work so I am now looking for a new mechanic. More

by shabbazabba
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Amanda Crosby

November 07, 2024

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I wrote a review two days ago that was not complimentary. The dealership contacted me instantly to rectify the problem. I went there this morning and it was like it had always been. Jordan got me in and out More

by escott3
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Shawn McMillan

Nov 07, 2024

Brattleboro Subaru responded

Thank you for this review Elaine! It is always our goal to make sure our customers are satisfied. Sometimes misunderstandings happen, and we are so glad that we could make this right for you! Thank you for being such a loyal customer to us, and we look forward to seeing you again for your next service!

November 05, 2024

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I have asked to be removed from this list but they don’t listen, since they don’t listen I will score More

by anderson19731
Service Price Transparency
Workmanship
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Recommend Dealer
No
Nov 05, 2024

Brattleboro Subaru responded

Hi there, My name is Abbey and I am the Digital Marketing Manager at Brattleboro Subaru, and it is a part of my job to respond to these reviews. I am so sorry that this has been an issue for you. I would like to get some more information about you in order to get you taken off of our emailing list. If you could please reach out to me with your name and your phone number so we can take the appropriate action so you don't receive our surveys anymore. My direct line is 1-802-251-1000 and my email is digital@brattleborosubaru.com. I hope to hear from you soon!

November 05, 2024

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Employee Rating

I stopped at Brattleboro Subaru as my check tire light came on. I was pretty sure it was just because the temperatures have dropped and I needed more air in the tires. I went in expecting them to say it w More

by escott3
Recommend Dealer
No
Nov 05, 2024

Brattleboro Subaru responded

Hi Elaine, I am so sorry that you have a poor service experience. That is certainly not our goal. We want to make sure our customers are taken care of. My name is Abbey, and I am in charge of responding to reviews at Brattleboro Subaru. I have brought this up to our management and we are working on getting a solution to this problem. Thank you for your feedback. It is important that we hear about all of the experiences that happen at our store so we can make sure we are impacting people the way we intend to. And rectifying the situation if need be. If you would like to talk about this further, please reach out to me directly via email at digital@brattleborosubaru.com or call 1-802-251-1000 extension 141. Thank you again Elaine, your feedback is appreciated more than you know, and your business more so.

October 21, 2024

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Pleasant company to deal with. We’ve bought about 10+ Subarus from them in the last 39 years. We’ve been a two car Subaru family. More

by metcalfe0
Service Price Transparency
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Recommend Dealer
Yes
Oct 28, 2024

Brattleboro Subaru responded

Wow! Thank you so much for your feedback! It is so great to hear from our most loyal customers! This is what keeps our doors open! Thank you for your continued loyalty and we hope to see you back again!

October 21, 2024

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Excellent communication and support from everyone on staff. The staff members were respectful and attentive to detail. Highly recommend! More

by raddisonw13
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morgan Dow, Amanda Crosby

Oct 28, 2024

Brattleboro Subaru responded

Thank you for leaving a review! We strive to make sure our customers are informed and treated with respect every time they come in. Thank you for choosing Brattleboro Subaru!

October 16, 2024

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Always extremely professional they say what they’re going to do and they do what they say. They’re going to do no surprises no extra cost. More

by FLOPEZDSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morgan Dow, Amanda Crosby

Oct 29, 2024

Brattleboro Subaru responded

Thank you for your awesome feedback! We try very hard to be transparent and straight forward about the work we do. We want our customers to be informed about the service we are preforming on their vehicles. Thank you again for leaving your feedback, and thank you for choosing Brattleboro Subaru!

October 08, 2024

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Great Work. Great Service. What else can I say??? Nice folks. Thats about all for now More

by MKELLIS149
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 30, 2024

Brattleboro Subaru responded

Thank you for leaving a response! Thank you for your kind words! We try very hard to make sure that we are meeting our customers needs and expectations. It is always nice to hear that we are accomplishing that goal! Thank you for choosing us and we hope to see you back soon!

October 04, 2024

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I’ve been going to this dealership since 2011 for new cars and service. I wouldn’t still be there if the service wasn’t good. The staff is always helpful and goes above and beyond to help. More

by roman.marion
Recommend Dealer
Yes

Other Employees Tagged: Morgan Dow, Amanda Crosby , Tom McFeeley and John McLean

Oct 30, 2024

Brattleboro Subaru responded

Thank you for leaving a response! We try very hard to make our customers feel good about buying a new car or getting service work done. We rely on our customers to keep running as a business so it is only fair that you all feel good about bringing your business to Brattleboro Subaru. Thank you again for choosing us!

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