Morgan Dow
Morgan Dow at Brattleboro Subaru
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Morgan Dow

Service Advisor

Brattleboro Subaru

1234 Putney Rd
Brattleboro, VT 05301

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4.9
437 Reviews

I have been working with Subaru and have owned them myself, I come from a small town in Vermont and love when everyone brings in their animals to visit. I have dogs and cats myself and truly enjoy the environment and personality everyone brings with them to Subaru when they come in.

Dealership Experience

5 yrs, 9 mos

Industry Experience

5 yrs, 9 mos

Specialties & Trainings

service, parts, and customer service

4.9

437 Reviews

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437 Reviews of Morgan Dow

June 04, 2024

Dealership Rating
Employee Rating

They do a very thorough job. I came in for a bunch of work and I asked to have my oil changed after I dropped off the car. The next day I realized the oil hadn’t been done. More

by KENLBLUM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow, Amanda Crosby

Jun 06, 2024

Brattleboro Subaru responded

Thank you so much for taking the time to leave feedback about your experience with our service department! We apologize that you had to bring your vehicle back to get your oil changed but we very much appreciate you understanding an honest mistake! Thank you so much for choosing us for all of your automotive needs and we look forward to seeing you in the future!

June 03, 2024

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They are very helpful and explain any question I have. Also the waiting area is very clean and accommodating. The work is always ready on time. And making appointments is easy. More

by lcmac1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow, Amanda Crosby

Jun 04, 2024

Brattleboro Subaru responded

Thank you for the 5 star review and positive feedback about your experience with us! We are very happy to hear that you had such a great experience with us and we look forward to seeing you in the future!

June 02, 2024

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The staff always does superior maintenance on my vehicle. They always go the extra mile to make sure my experience is a good one. More

by mediaevalbaebe
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Brattleboro Subaru responded

Thank you so much for the 5 star review and positive feedback about your experience with our team here at Brattleboro Subaru! Thank you for choosing us for all of your automotive needs and we look forward to seeing you soon!

May 31, 2024

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The folks at Brattleboro Subaru are extremely helpful and knowledgeable. I was in and out in no time with a sturdy reliable new running car. Thank you so much. More

by CRAWFORDBRINTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow

Jun 03, 2024

Brattleboro Subaru responded

Thank you so much for this great review about your experience with our service team! We are so thrilled to hear that you had such a great experience with us! Our main goal is to get the work done in a timely manner and send you back out on the road safely! Thank you for choosing and trusting us for your automotive needs and we look forward to seeing you at your next service visit!

May 30, 2024

Dealership Rating
Employee Rating

Brattleboro Subaru is an amazing sales and service location. This is my third car in 8 years that I have purchased from John. Each time it is a straightforward and pleasant process. The service dep More

by stetson.diana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 31, 2024

Brattleboro Subaru responded

Diana, thank you so so much for this incredible 5 star review about your experience with us! Thank you for being such a loyal customer to us, we truly appreciate it! We are so thrilled that you get to work with John and all of our amazing service advisors! Thank you so much for always choosing and trusting us for the past 8 years for all of your automotive needs and we look forward to seeing you at your next visit!

May 23, 2024

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Employee Rating

Morgan was prompt and described what was happening in detail. They did use the maximum time I said I could give them, to do the maintenance, though I didn't think it would take that long. More

by Betsy
Service Price Transparency
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Recommend Dealer
Yes
May 28, 2024

Brattleboro Subaru responded

Betsy, thank you for taking the time to provide your feedback about your experience with us! We apologize that the service took longer than you think but that is why we give our estimates so you can have an idea on how long your service might take! Thank you for choosing and trusting us for your automotive needs and we look forward to seeing you in the future!

May 20, 2024

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Always excellent work and exemplary customer service! I wouldn’t go anywhere else. Thank you! More

by Shari Gliedman-Baker
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow, Amanda Crosby

May 21, 2024

Brattleboro Subaru responded

Shari, thank you so much for the positive review! We are so happy to hear that you had such a great experience and trust us! We always look forward to seeing you in the future!

May 18, 2024

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Employee Rating

The employees are super friendly and helpful. I've always been satisfied with my service. More

by ninjagirl_03
Service Price Transparency
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Recommend Dealer
Yes
May 20, 2024

Brattleboro Subaru responded

Thank you for your positive review about your experience with us! We are so happy to hear that you had such a great experience and we look forward to seeing you in the future! Thanks for trusting us!

May 11, 2024

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Employee Rating

Excellent service and very professional. Outstanding dealership with sales and service. Billy was great and recommended in sales. More

by ask123j
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 13, 2024

Brattleboro Subaru responded

Thank you so much for the amazing review about your experience with Billy! We are so thrilled to hear that he took care of you so well and that you had an extraordinary experience with us! Thank you so much for choosing us and we always look forward to seeing you at your next visit!

April 26, 2024

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Excellent service and communication during service. Great facility when waiting and super shuttle service when needed for long service. Thanks!!! More

by schwartzlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow, Amanda Crosby

Apr 26, 2024

Brattleboro Subaru responded

Thank you so much for the positive review and feedback about your experience! We are thrilled to hear that you had such an extraordinary one! Thank you for trusting and choosing us for all of your automotive needs and we look forward to seeing you in the future!

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