Jordan Amburgey
Jordan Amburgey at Academy CDJR
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Jordan Amburgey

Service Advisor

Academy CDJR

6002 W Field Dr
Tipton, IN 46072

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4.8
94 Reviews
4.8

94 Reviews

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94 Reviews of Jordan Amburgey

April 08, 2025

Dealership Rating
Employee Rating

They wash the car when finished and clean out the inside floors. Have refreshments and television to watch. On time with appointments. Pleasant to work with and be around. More

by rlrkempton42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2025

Academy CDJR responded

Thank you for the 5-star review! We are thrilled to know you had a pleasant experience with us. Thank you!

April 03, 2025

Dealership Rating
Employee Rating

My car has had nothing but problems since the day i got it! I pay top dollar for something that isnt reliable!! Service still has no idea whats wrong with my car. I have called serval times trying to get a More

by kandace15everling
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jordan Russell

Apr 09, 2025

Academy CDJR responded

Please reach out to our COO, Jody Adams regarding this situation. His email is jody.adams@drivechariot.com or you can reach him at 847-454-5786.

April 02, 2025

Dealership Rating
Employee Rating

Quick and pleasant experience. The staff was friendly and notified me as soon as my Jeep was finished with the oil change. More

by jmjm4
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Murphy, Jordan Russell

Apr 03, 2025

Academy CDJR responded

Thank you for taking the time to share your experience! We're so glad to hear that your visit was quick and pleasant, and that our team kept you informed throughout the process. It's always great to know that you had a positive interaction with our friendly staff. We look forward to serving you again for any future needs!

March 30, 2025

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Employee Rating

Service crew kept us updated on where vehicle was in the queue and answered any questions we had. More

by Jay1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Murphy, Jordan Russell

Apr 03, 2025

Academy CDJR responded

Thank you for the great feedback! We're glad to hear that our service crew kept you informed and answered all of your questions. We strive to make every experience as transparent and smooth as possible, and it's wonderful to know we achieved that for you. We appreciate your trust and look forward to helping you again in the future!

March 29, 2025

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Employee Rating

The service seems to have gone downhill at this dealership. They don't wash your car anymore. There used to be snacks and drinks while you wait they had water. They did a oil change and tire rotati More

by jfemerick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 03, 2025

Academy CDJR responded

I'm really sorry to hear that your recent experience didn’t meet the high standards we strive for. We truly value your feedback and appreciate you bringing these concerns to our attention. We will take this seriously and work on addressing these issues. If you'd like to discuss this further or give us another chance to make it right, please don’t hesitate to reach out. Your satisfaction is important to us, and we want to improve moving forward. Kim Bush, VP of Fixed Ops kim.bush@drivechariot.com

March 28, 2025

Dealership Rating
Employee Rating

Best gentleman in svc I have health with will always go back thanks again guys More

by BUSHSTER7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Murphy, Jordan Russell

Apr 03, 2025

Academy CDJR responded

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our service team. It means a lot to us that you felt well taken care of. We look forward to welcoming you back anytime you need us. Thanks again!

March 28, 2025

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Employee Rating

After having and incident with my car while have an oil change… Matthew was very polite and direct with the plan to fix the damage to my car. The real hero here is Jordon. He made my trip back to the deal More

by lil.deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell , I’m not sure which Jordon! The Jordan I worked with was at the service desk next to the Lobby.

Apr 03, 2025

Academy CDJR responded

Thank you so much for sharing your experience! We’re so glad to hear that Matthew was able to provide clear communication, and that Jordan went above and beyond to ensure your visit was pleasant and hassle-free. It’s great to know that he kept you updated and made sure everything was taken care of, including a courtesy car. We truly appreciate your kind words, and we'll be sure to pass them along to Jordan and the team. Thank you for trusting us, and we’re here for anything you need in the future!

March 26, 2025

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Employee Rating

The people were easy to work with. Very kind and professional. Understood my needs and took good care of me. More

by qshepherd4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell

Apr 03, 2025

Academy CDJR responded

Thank you for your great feedback! We're so glad to hear that our team was easy to work with, kind, and professional. We always strive to understand our customers' needs and provide the best care possible, so it’s wonderful to know we succeeded. We appreciate you choosing us and look forward to helping you again in the future!

March 24, 2025

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Employee Rating

We have always had excellent service and experience at the dealership. Recommend to everyone looking for an automobile! More

by k.s.johnson8357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Murphy, Jordan Russell

Apr 03, 2025

Academy CDJR responded

Thank you so much for your continued support and kind words! We're thrilled to hear that you've had excellent service and experiences with us. Your recommendation means a lot, and we truly appreciate you spreading the word. We look forward to helping you and others in the future with any automobile needs!

March 24, 2025

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Employee Rating

The employees are friendly and responsive to the customer’s needs. Our sales rep, JP, always checks on us when we are there. More

by susieandmack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell

Apr 03, 2025

Academy CDJR responded

Thank you for sharing your positive experience! We’re so glad to hear that our team has been friendly and responsive to your needs. It’s great to know that JP has been attentive and consistently checking in with you—he truly values your satisfaction. We appreciate your continued trust in us and look forward to assisting you again soon!

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