Jordan Amburgey
Jordan Amburgey at Academy CDJR
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Jordan Amburgey

Service Advisor

Academy CDJR

6002 W Field Dr
Tipton, IN 46072

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4.6
10 Reviews
4.6

10 Reviews

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10 Reviews of Jordan Amburgey

January 03, 2025

Dealership Rating
Employee Rating

Nice and friendly employees. Clean environment. Especially the new 2 week old employee named Jordan who drove me home. Very very nice. More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Murphy, Jordan Russell

January 03, 2025

Dealership Rating
Employee Rating

I was pleased with the friendly service and how clean my vehicle was when returned to me. More

by dahoops48
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell

January 03, 2025

Dealership Rating
Employee Rating

New building and very well staffed In the middle of nowhere but excellent service dept More

by canam93
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Murphy, Jordan Russell

January 02, 2025

Dealership Rating
Employee Rating

Excellent service and price. JP friendly and available. Beautiful facility with friendly people. No complaints! More

by sfairbairn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jason Nelson, Josue (JP) Pena

January 02, 2025

Dealership Rating
Employee Rating

I enjoy this dealership because you have a smaller feeling and they don't pressure you to buy. Their service department is awesome as well as their sales and finance department. I will definitely do m More

by LT74MT
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

January 02, 2025

Dealership Rating
Employee Rating

They did a very professional job. They had to find parts for my 2017 chysler 300 got them in fast as they could only took about 1 week. More

by no20
Service Price Transparency
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Recommend Dealer
Yes

January 02, 2025

Dealership Rating
Employee Rating

They are so welcoming and efficient. They value customer service. They keep their wait times to a minimum. More

by gina.curl
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Murphy, William Myers, Jordan Russell , Miranda Armstrong

January 01, 2025

Dealership Rating
Employee Rating

The second we arrived we were treated like kings and the work was performed as promised. More

by Chad Newcom
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Murphy, Jordan Russell

December 30, 2024

Dealership Rating
Employee Rating

Friendly staff & quick check ins & updates. Staff would update on the service as work progressed More

by Jay1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Murphy, Jordan Russell

December 30, 2024

Dealership Rating
Employee Rating

Unprofessional, not respectful of appointment times or the time of their customers, unclear on problems that arise during service More

by juliat74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 02, 2025

Academy CDJR responded

Thank you for your feedback. We sincerely apologize for the unprofessional experience you had with our service department. We understand how frustrating it can be when appointment times aren’t respected, and when communication is unclear. This is not the level of service we strive to provide, and we deeply regret that we did not meet your expectations. We take your comments seriously and will work to improve our scheduling, communication, and overall professionalism. Your time is valuable, and we will make every effort to ensure a more efficient and respectful experience in the future. Thank you for bringing these issues to our attention.

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