Jonathan Mercedes | Page 6

I purchased a vehicle at Rallye Acura after stopping by several times over three years. I spoke to sales rep Jen Velazquez, who was the absolute expert on the TLX line. She answered all of my questions several times over three years. I spoke to sales rep Jen Velazquez, who was the absolute expert on the TLX line. She answered all of my questions regarding the previous and current generations in regards to engine, features, and differences. I test drove two vehicles without any issues or pressure. I felt comfortable driving, knowing the dealership did not put any limitations on my test drive. I was given a quick tour of vehicles and given recommendations of the best route to take. The long stretch of road just outside the dealership made it fun to experience the car. I worked with Jen and sales managers Jon and Danny. The two were very helpful and addressed my concerns in regards to the dealership pricing and trade in values. We were about to work out a deal that made everybody happy and moved forward. I dealt more with Jen and Danny throughout my purchase. All the paperwork went smoothly and I was out in just three hours with keys in hand. I really appreciate the level of professionalism in customer service I was shown. Given the current climate with cars and the low inventory, I changed from purchasing a certified pre-owned to a new vehicle because the difference in cost was very small. I recommend Rallye Acura as I've had a the best experience compared to Infiniti, Honda, Ford, Nissan, and Subaru. More

Report | Print

The dealership holds its customers in high regard and always strives for customer satisfaction. I highly recommend them to all my family, friends, and neighbors. Excellence at it best!! always strives for customer satisfaction. I highly recommend them to all my family, friends, and neighbors. Excellence at it best!! More

by SCUBAEMT Verified Customer Verified Customer

Report | Print

The staff at Rallye Acura were very Professional and helpful! They listened and addressed my concerns and needs!! I bought My Car from them!!! helpful! They listened and addressed my concerns and needs!! I bought My Car from them!!! More

by PEA9539 Verified Customer Verified Customer

Report | Print

Even though it can be a somewhat longer than average waiting period recently due to current situation and personel shortages, we can always count on an exceptional experience with Rallye Acura's service waiting period recently due to current situation and personel shortages, we can always count on an exceptional experience with Rallye Acura's service department. More

by NICKORA Verified Customer Verified Customer

Report | Print

The best car service I have ever had was only there for less then a hour on a Saturday appointment super amazing I had a wonderful cup of coffee there machine makes the best less then a hour on a Saturday appointment super amazing I had a wonderful cup of coffee there machine makes the best More

by shaunleftwich Verified Customer Verified Customer

Report | Print