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Jonathan Mercedes

Overview Reviews (55)

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Jonathan Mercedes

Jonathan Mercedes | Page 5

Pre-Owned Sales / Desking Manager

Rallye Acura

1750 Northern Blvd
Roslyn, NY 11576

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4.6

55 Reviews

Overview Reviews (55)

4.6

55 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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55 Reviews of Jonathan Mercedes

March 15, 2023

Dealership Rating

Employee Rating

I’ve dealt with Rallye Acura two year ago and it has been a pleasure to deal with this dealership first experience was with Julio when I got my first Acura which was the 2021 RDX and now dealing with Jennife a pleasure to deal with this dealership first experience was with Julio when I got my first Acura which was the 2021 RDX and now dealing with Jennifer it was even more of an pleasure she worked with me to make sure I received the car I wanted ! Which is now the 2023 MDX! Jenn is the absolute best ! More

by Patrick Smith

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert O'Connor , Jennifer Velazquez

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Mar 15, 2023 -

Rallye Acura responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Acura MDX! If there is anything else we can do to assist you, Patrick, please do not hesitate to let us know. We are always happy to help! Joe Filardo (GSM) 516-625-7070

March 14, 2023

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Employee Rating

Alex was great! He made my car leasing experience smooth and simple. Alex worked with me to help me find a car I liked that also fit into my budget. He was patient a He made my car leasing experience smooth and simple. Alex worked with me to help me find a car I liked that also fit into my budget. He was patient and made sure I was comfortable every step of the way. I would highly recommend Alex to anyone looking to buy or lease a car from Rallye Acura! More

by Dyella

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Robert O'Connor, Alexander Castrillón , Robin in internet sales, Dario

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Mar 15, 2023 -

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Alex to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Joe Filardo (GSM) 516-625-7070

February 01, 2023

Dealership Rating

Employee Rating

Helpful and attentive and they worked with me to get the price and specific car I wanted. price and specific car I wanted. More

by SHAWNY40

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Enza Comito, Will Vergez

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Feb 02, 2023 -

Rallye Acura responded

Thank you for choosing Rallye Acura. We look forward to having you as one of our valued customers for many more years to come! Charles Ludeman (SVC MGR) 516-625-7777

November 23, 2022

Dealership Rating

Employee Rating

Amazing dealership. Excellent group of workers. Customer service is too notch. The best dealership in the area Excellent group of workers. Customer service is too notch. The best dealership in the area More

by Lebron.tyler

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Danny Park, Robert O'Connor

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Nov 25, 2022 -

Rallye Acura responded

Tyler, Thanks for sharing your thoughts about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Joe Filardo (GSM) 516-625-7070

September 21, 2022

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Employee Rating

i am very happy with Rallye Acura service , whole process very smooth with no issue very smooth with no issue More

by KOKOMAN8869

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Alex

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Sep 22, 2022 -

Rallye Acura responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Joe Filardo (GSM) 516-625-7070

September 16, 2022

Dealership Rating

Employee Rating

The experience and transaction at the dealership was superb and would recommend the dealership to my friends superb and would recommend the dealership to my friends More

by BOBBYUPPAL26

Verified Customer

Recommend Dealer

Yes

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Sep 17, 2022 -

Rallye Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Acura. Joe Filardo (GSM) 516-625-7070

August 10, 2022

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Employee Rating

This dealership is very friendly and easy to work with. They treat you like one do their own. They treat you like one do their own. More

by MICHAELLRUSSO

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Danny Park, Robert O'Connor

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Aug 10, 2022 -

Rallye Acura responded

Michael, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rallye Acura! Joe Filardo (GSM) 516-625-7070

July 14, 2022

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Employee Rating

David was tremendously helpful. . courteous and patient great Job thanks look forward to doing business with you again . courteous and patient great Job thanks look forward to doing business with you again More

by CORVETTEABS

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Julio Herrera

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Jul 15, 2022 -

Rallye Acura responded

Here at Rallye Acura, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Joe Filardo (GSM) 516-625-7070

June 09, 2022

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Employee Rating

The entire experience was so quick and effortless. The staff goes above and beyond, especially Mr. Mercedes! The staff goes above and beyond, especially Mr. Mercedes! More

by grasilel

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Danny Park, Anthony Pergolizzi, Julio Herrera, Robert O'Connor, Abid Ahmed, Robert Rodriguez , Jennifer Velazquez, Will Vergez

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Jun 10, 2022 -

Rallye Acura responded

Thank you for choosing Rallye Acura, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Filardo (GSM) 516-625-7070

April 22, 2022

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Employee Rating

It was the most pleasurable experience. Jennifer is definitely an asset to Rallye Professional Sales Team. A five star rating. Highly Recommend. Jennifer is definitely an asset to Rallye Professional Sales Team. A five star rating. Highly Recommend. More

by zukeeper0

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Robert Rodriguez , Jennifer Velazquez

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Apr 23, 2022 -

Rallye Acura responded

Apr 23, 2022 -

zukeeper0 responded

It was a pleasure doing business with such a wonderful dedicated people. I can’t stop saying nice things