Jonathan King

DO NOT TRUST THESE PEOPLE! !!!! I brought my palisade in under warranty and extended warranty due to it having transmission issues. They kept it 3 days! I never received a phone !!!! I brought my palisade in under warranty and extended warranty due to it having transmission issues. They kept it 3 days! I never received a phone call with updates the entire time. Th only reason I found out it was "done" was because I called 20 times and finally got someone on the phone. I left 10 messages over the 3 days and no one called me back. They diagnosed my truck with having no issues!!! I asked for an oil change on the truck while they had it, that was not done as well!! As soon as I drive the truck off their lot it starts doing the same thing. I take the truck to ALLEN TURNER HYUNDAI and the truck needs a brand new transmission!!!!!!! DIAGNOSED IN 4 hours!!!!!! DO NOT USE THIS COMPANY PR SERVICE CENTER THEY ARE SNAKES!!!!!!! More

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Princeton was awesome! ! He answered all my questions and concerns, he was also very patient! I absolutely love my new hyundai Elentra!! ! He answered all my questions and concerns, he was also very patient! I absolutely love my new hyundai Elentra!! More

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I came in to test drive a 2022 Hyundai Ioniq 5, Larry Smith was my salesman. After the test drive I told him I liked the car, but would really only want to proceed if I was given $47,000 for my trade-in, Smith was my salesman. After the test drive I told him I liked the car, but would really only want to proceed if I was given $47,000 for my trade-in, a Tesla Model 3. He said he would talk to the sales manager and let me know within an hour, so I left. I never heard from anyone for the rest of the day. Monday morning I contacted Larry back after not receiving any follow up communication, he told me the sales manager would do $45,500 for my trade, but this could change if I came back in for them to evaluate the car in person. I came back to the dealership within an hour. The sales manager looks over the car and test drives it. Larry tells me they agree to $47,000 trade in. I had to go back to work for a meeting but I told him to send me a buyer's order with the trade on it so we could proceed, he said he would have it to me by 1 PM. After about 2 PM, I texted Larry since I had yet again not heard back. 3:30 PM comes, still no response to my text or my buyers order. At 5 PM I finally called and asked to speak to the sales manager directly, this time I got a different sales manager named Johnathan King, he told me the trade value is $45,500 again. He claims he's "working" with me because he took off some value from the market adjustment (the vehicle was listed as $48,300 MSRP + $3,089 market adjustment online). He claimed "The market adjustment is $6,000 but the website is wrong so I'm helping you". I feel like that's yet another bait & switch since he didn't adjust it a single dollar from what the website advertised. This is after the bait & switch I also experienced on my trade in. During all this my salesman was still nowhere to be found. I asked to be transferred to someone else and I was assigned to Dalton Shotts, he was nice and helpful, I had no issues with him at all, but was still a bit soured by everything that had previously taken place. I decided to buy the car anyway since it was the car I wanted in the color & trim I wanted, but in a normal car market I absolutely would have gone to a different Hyundai dealer at that point to purchase. I can honestly say I would not recommend Palmers Hyundai to a friend or relative, and likely would not purchase from here again once the market stabilizes. More

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Princeton Westry, Edward McMurphy, Johnathan King and all of the staff there were extremely welcoming, hardworking, patient, professional, dedicated, attentive to every customer/visitor. I recommend Palmer's of the staff there were extremely welcoming, hardworking, patient, professional, dedicated, attentive to every customer/visitor. I recommend Palmer's Airport Hyundai to everyone who wants the best car buying experience ever. As soon as you arrive at the car lot you become a part of their family. Thanks again to everyone at Palmer's Airport Hyundai. More

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Thank you so much for an easy experience getting a new car. I am so satisfied with my new car. Shoutout to Princeton for being a great salesman! car. I am so satisfied with my new car. Shoutout to Princeton for being a great salesman! More

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Horrible but true experience. I was pointed and yelled at by the New Car Sales Manager. Several other salesman were present. I do not recommend by the New Car Sales Manager. Several other salesman were present. I do not recommend More

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Great service and customer oriented. Princeton was an excellent representative for the brand and engaged customers. Would come back for future purchases and car service excellent representative for the brand and engaged customers. Would come back for future purchases and car service More

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Princeton Westry, my sales consultant was professional and personable at the same time. Thank you Airport Palmer.And I will be sending him some more BUSINESS!!! Thanks again PRINCE!!! and personable at the same time. Thank you Airport Palmer.And I will be sending him some more BUSINESS!!! Thanks again PRINCE!!! More

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The car lot here have great employees with amazing customer service and personalities they was very helpful and very presented. If yhu looking for a nice car I will highly recommend here and ask for P customer service and personalities they was very helpful and very presented. If yhu looking for a nice car I will highly recommend here and ask for Princeton ! More

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