Jonathan Hutchens

Outstanding service and very courteous Jonathan took the time when I got there and left the time when I got there and left More

by coachseegs Verified Customer Verified Customer

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I worked with Jonathan & Keith on this complaint regarding the trim being denied is absolutely unacceptable. I sent a message to Jonathan 2 days ago and no response back! After speaking with other d regarding the trim being denied is absolutely unacceptable. I sent a message to Jonathan 2 days ago and no response back! After speaking with other dealerships I have been told that since I still have an active basic warranty and with the trim being a manufactured defect that the dealership is responsible for taking care of situation. If Kia corporate continues to deny it, then it's up to the dealership (Jim Butler) to rectify the situation. This is just wrong on all levels! I need to speak with the general manager or someone that can approve my claim. No terms of service have been provided to deny my claim, only an entity (Bob DPSM) who just says it's denied. That's not a valid reason to deny anything. You've fixed all the recalls that KIA put out on my car, but now you won't accept a KIA defect. What is the difference? I'm just so upset that I'm having to go through this amount of work for a warranty that hasn't amounted to anything except wanting to tell everyone how you (Jim Butler) conducts business. Regards -Peggi McCartney More

by pmccartney50 Verified Customer Verified Customer

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Oil change appointment went well. Jonathan was very professional. Work was very timely. Very satisfied. Jonathan was very professional. Work was very timely. Very satisfied. More

by camerk Verified Customer Verified Customer

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James was very proactive and communicated very effectively the ongoing work while the car was there. Exceptional service from him. effectively the ongoing work while the car was there. Exceptional service from him. More

by calandraca82 Verified Customer Verified Customer

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They were very nice to deal with and friendly staff. They were able to answer any questions we had about the vehicle. They were able to answer any questions we had about the vehicle. More

by Apriljames1967 Verified Customer Verified Customer

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I have purchased many new cars, I have never gotten the run around about questions or problems from any other dealers, just Jim Butlers KIA! If I could, I would return this car today. No support! run around about questions or problems from any other dealers, just Jim Butlers KIA! If I could, I would return this car today. No support! More

by johnandmary1130 Verified Customer Verified Customer

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They were very professional and explained all that was checked on my car beyond the oil change. checked on my car beyond the oil change. More

by robin.krivanko Verified Customer Verified Customer

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Trustworthy with great communication and knowledge! Thank you for the solid service! A+++ would recommend Thank you for the solid service! A+++ would recommend More

by Hayleyaschaefer Verified Customer Verified Customer

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Very nice place, salesman was great, he answered all of my questions, took time to listen to me about my wants and Ned’s with warranty questions! my questions, took time to listen to me about my wants and Ned’s with warranty questions! More

by amooremilton Verified Customer Verified Customer

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Great as always! They did the recall with oil change and ordered the parts. If oil changes were cheaper that would be great! They did the recall with oil change and ordered the parts. If oil changes were cheaper that would be great! More

by cdpeacock1017 Verified Customer Verified Customer

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