Jonathan Hutchens

Great service department Keith was very professional and knowledgeable, plan on getting my car serviced with Jim Butler Kia everytime! knowledgeable, plan on getting my car serviced with Jim Butler Kia everytime! More

by zacharymcdermott18 Verified Customer Verified Customer

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Always good service and communication. Was able to take care of all issues, even recall items in one service visit. Was able to take care of all issues, even recall items in one service visit. More

by todayscogardens Verified Customer Verified Customer

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Over $600 for a rear wheel bearing! Vehicle is again making the same noise in less than a month. Cannot recommend this dealer Vehicle is again making the same noise in less than a month. Cannot recommend this dealer More

by lprost Verified Customer Verified Customer

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Service was fast and was a great experience. Will definitely be coming back and telling everyone to do the same. Will definitely be coming back and telling everyone to do the same. More

by tammie.baker Verified Customer Verified Customer

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n/a nothing applicable at this time nothing more to add to this now thanks to this now thanks More

by sandy06051 Verified Customer Verified Customer

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The car was Discusting and trashed , day 3 in I have to fill in the tires daily fill in the tires daily More

by Shluzek Verified Customer Verified Customer

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Great experience for buying a car, there estimated timeframe for when we would be the car was accurate. timeframe for when we would be the car was accurate. More

by stadtm39 Verified Customer Verified Customer

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Outstanding service and very courteous Jonathan took the time when I got there and left the time when I got there and left More

by coachseegs Verified Customer Verified Customer

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I worked with Jonathan & Keith on this complaint regarding the trim being denied is absolutely unacceptable. I sent a message to Jonathan 2 days ago and no response back! After speaking with other d regarding the trim being denied is absolutely unacceptable. I sent a message to Jonathan 2 days ago and no response back! After speaking with other dealerships I have been told that since I still have an active basic warranty and with the trim being a manufactured defect that the dealership is responsible for taking care of situation. If Kia corporate continues to deny it, then it's up to the dealership (Jim Butler) to rectify the situation. This is just wrong on all levels! I need to speak with the general manager or someone that can approve my claim. No terms of service have been provided to deny my claim, only an entity (Bob DPSM) who just says it's denied. That's not a valid reason to deny anything. You've fixed all the recalls that KIA put out on my car, but now you won't accept a KIA defect. What is the difference? I'm just so upset that I'm having to go through this amount of work for a warranty that hasn't amounted to anything except wanting to tell everyone how you (Jim Butler) conducts business. Regards -Peggi McCartney More

by pmccartney50 Verified Customer Verified Customer

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Oil change appointment went well. Jonathan was very professional. Work was very timely. Very satisfied. Jonathan was very professional. Work was very timely. Very satisfied. More

by camerk Verified Customer Verified Customer

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