Jim Butler KIA

I would've given a 5☆, but after 4 calls I received no call back on my problem. I finally made an appointment only to be told that I could have solved my problem with out dealer help.😔 call back on my problem. I finally made an appointment only to be told that I could have solved my problem with out dealer help.😔 More

I was there on last Monday to get a Diagnostics they claim they found the problem they claim they fixed the problem they told me it was a light out in the back it was a brake light or something then the claim they found the problem they claim they fixed the problem they told me it was a light out in the back it was a brake light or something then they told me it was something else the diagnostic was 175 I had to come back on Tuesday because it wasn't fixed then I had to come back on Thursday thinking that they were going to continue with the diagnostics from Monday but Thursday I was charged $175 for a dollar and $25 part that is so unfair never heard of that I'm confused I did not know if I had known that I could have did what you guys did put a bowl then but instead keep makes a comment and said well we found the problem it was a bulb somebody put a bulb in it was the wrong bub okay and $1.25 my bill was $176.24 I believe I asked for a call back from a manager I still haven't gotten a call back I'm not understanding how do you charge me that has been a loyal customer 175 for a dollar and 24 cents part can somebody explain that to me my phone number is 314-901-4405 that's my cell phone if somebody management wise can give me a call back it would be greatly appreciated cuz I am very displeased at what happened it's not right it didn't make sense to me I'm there Monday Tuesday and Thursday I live in xx Ann I'm coming from North County all the way out there to you guys in Chesterfield because I felt you guys did good service but now I'm angry because I was charged such a steep price for a small part I could have went somewhere else this is so unfair please give me a call back I need answers More

Great experience! !! Jean was awesome and made sure I understood everything about the different models I was looking. !! Jean was awesome and made sure I understood everything about the different models I was looking. More

Jean Silverio was friendly, helpful in explaining the EV9 and great to work with. The speed of the transaction was also a plus. and great to work with. The speed of the transaction was also a plus. More

Quick, down to earth, and finally affordable. Though I wasn't in the market to truly commit to a new car entirely... My car at the time broke down in the lot. My grandmother told me when it break Though I wasn't in the market to truly commit to a new car entirely... My car at the time broke down in the lot. My grandmother told me when it breaks down again, just get a new one. It my grandfather's and I did my best, but she says I did good in finding a new replacement. More

Always receive great service and Keith makes sure that you get in for service in a reasonable amount of wait time. you get in for service in a reasonable amount of wait time. More

Great experience, wonderful customer service. Highly recommend the staff. Service appointments are always on time Highly recommend the staff. Service appointments are always on time More

Keith is always very helpful and willing to assist with any questions. He listens and can suggest possible solutions. Very helpfu! any questions. He listens and can suggest possible solutions. Very helpfu! More

Justin was amazing to work with. He wasn’t pushy. He listened to what we needed and worked to find cars that would work. He was very attentive and detailed throughout the process. He wasn’t pushy. He listened to what we needed and worked to find cars that would work. He was very attentive and detailed throughout the process. More

Excited customer service! ! Very welcoming people! Keep it honest!!! Over the top service! Will definitely recommend! ! Very welcoming people! Keep it honest!!! Over the top service! Will definitely recommend! More