Jim Butler KIA
Chesterfield, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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We put money down on a car we wanted and were told it would be there in about 6 weeks. We were thrilled when Rodger called to say it came in a month early. would be there in about 6 weeks. We were thrilled when Rodger called to say it came in a month early. More
I was surprised at how long it took to get my oil changed. I was one of 5 people in the waiting area. The receptionist came over to update me twice, once to tell me my car was being worked on. And th changed. I was one of 5 people in the waiting area. The receptionist came over to update me twice, once to tell me my car was being worked on. And the second time to tell me that my car was done and in the car wash and she would be back with my keys shortly. I waited 35 minutes for her to bring me my keys. Turns out, she forgot about me. My car had been ready for 40 minutes. She finally brought me my keys when she realized she forgot me and she apologized. Not impressed with this service. More
Wonderful experience. The service team was very accommodating, informative, and a pleasure to work with. Highly recommend. The service team was very accommodating, informative, and a pleasure to work with. Highly recommend. More
Every single person we dealt with was kind and helpful. Your survey on the other hand requires a minimum amount of words and I don’t appreciate that Your survey on the other hand requires a minimum amount of words and I don’t appreciate that More
Everyone we worked with at Jim Butler were great. This a very quick, simple and stress-free experience. Would recommend. This a very quick, simple and stress-free experience. Would recommend. More
Poorly planned waiting area with poorest possible facilities. Very tough to contact a person in the service center, sometimes takes hours of time just to get a service person on phone, always complai facilities. Very tough to contact a person in the service center, sometimes takes hours of time just to get a service person on phone, always complains for shortage of staff with overwhelming calls. More
They had the car I wanted , great experience , Dave went out of his way to help out of his way to help More
Justin was very helpful. Fast transaction No wasted time. No high pressure .Very large inventory Fast transaction No wasted time. No high pressure .Very large inventory More
David and the team at Jim Butler were supportive, helpful, and patient throughout the process. helpful, and patient throughout the process. More
Justin was very helpful and professional. Both he and his Dad made this car buying less stressful. My car had to come from another dealership and Justin kept me in the loop. Both he and his Dad made this car buying less stressful. My car had to come from another dealership and Justin kept me in the loop. More