Jonathan Benitez
Jonathan Benitez at Regal Kia Lakeland

Jonathan Benitez

Assistant Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7
829 Reviews
4.7

829 Reviews

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829 Reviews of Jonathan Benitez

March 13, 2026

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Employee Rating

Great customer service. Keeps me updated on everything about my vehicle.service advisor texts giving me constant updates and when my vehicle is ready and a full inspection an More

by Anrod1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2026

Regal Kia Lakeland responded

Thank you for sharing your experience. Jonathan and our service team are glad you felt informed with constant updates and a thorough inspection for your Kia. We look forward to assisting you again.

March 13, 2026

Dealership Rating
Employee Rating

Everyone was courteous. Pleasant trip to the dealer for recall. We bought another hybrid vehicle. More

by householdrepair
Service Communication
Recommend Dealer
Yes
Mar 13, 2026

Regal Kia Lakeland responded

We’re glad our team provided a courteous and pleasant experience during your recall visit. Congratulations on purchasing another Kia hybrid. Please let us know if we can assist you again.

March 12, 2026

Dealership Rating
Employee Rating

Like always excelente. Service is excellent, they keep you up dated of what's going on with your car , excelent lobby with great coffee machine and also popcorn. More

by soniabetancourt
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

Mar 12, 2026

Regal Kia Lakeland responded

It’s wonderful to know your Kia Telluride service was excellent and that Jonathan kept you updated throughout. We’re also pleased you enjoyed the coffee and popcorn in the lobby. We look forward to serving you again.

February 26, 2026

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Employee Rating

Awesome and professional service. Excellent communication. Quick turnaround! Jonathan was very nice and knowledgeable. Thank you Kia! More

by Debbie46
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

Feb 27, 2026

Regal Kia Lakeland responded

Thank you for sharing your experience. Jonathan is glad his communication and expertise met your expectations, and we’re happy we could complete your service promptly. We appreciate you choosing Kia and look forward to your next visit.

February 26, 2026

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Employee Rating

I have never been involved in a better dealership. Customer service is awesome I have never been involved in a better dealership. Customer service is awesome at Kia Regal More

by david_torres_40
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

Feb 26, 2026

Regal Kia Lakeland responded

Thank you for recognizing our service team and sharing your experience. We’re delighted your GMC Sierra 1500 received the attention it deserved and that you found our customer care outstanding. We look forward to assisting you again.

February 25, 2026

Dealership Rating
Employee Rating

Very happy with this dealership. Work was done efficiently and staff was very nice to deal with More

by llorren0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2026

Regal Kia Lakeland responded

Hi llorren! We appreciate your shoutout to our team at Regal Kia! We'll see you next time!

February 24, 2026

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Employee Rating

Jonathan was able to get me in and out quickly and kept me informed throughout my visit. More

by UFGATOR154
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

Feb 24, 2026

Regal Kia Lakeland responded

Thanks for sharing your feedback. We’re glad Jonathan ensured a smooth and informative service visit for your Kia EV6. Feel free to reach out if you need anything else.

February 23, 2026

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Employee Rating

I drive 40 minutes to come to this dealership because I feel like everyone there is always willing to make sure that I am taking care of. More

by THERESAANN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

Regal Kia Lakeland responded

Hi Theresa! Your words mean a lot to us! Thank you for trusting Regal Kia with your business and for sharing your support for our team.

February 22, 2026

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Employee Rating

They are very rude and insist you need more work done than you do. They argued with me on the phone. I know there's a known issue with the engine for this car. Now they insisted there's an oil leak and n More

by lyeknaac2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 23, 2026

Regal Kia Lakeland responded

Thank you for taking the time to share your feedback. We're sorry that you were unsatisfied with your vehicle. We wish you the best of luck with your future automotive needs. Thank you, Felix Mendez - Service Lane Manager - 863-333-4656

February 21, 2026

Dealership Rating
Employee Rating

Great customer service. Keeps you up to date with what's happening with your vehicle. very helpful in explaining all the details about the service the vehicle is getting. More

by Anrod1953
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

Feb 21, 2026

Regal Kia Lakeland responded

Hi Anrod! It's great to read such wonderful feedback about our service team! Thank you for choosing Regal Kia and for your business. See you next time!

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