Jon Phillips
Jon Phillips at Classic Mazda

Jon Phillips | Page 5

Service Manager

Classic Mazda

6951 Center St
Mentor, OH 44060

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4.9
98 Reviews
4.9

98 Reviews

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98 Reviews of Jon Phillips

April 20, 2026

Dealership Rating
Employee Rating

Great service and friendly service writers. I feel like more than a customer when I come in. More

by N Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Classic Mazda responded

Thanks for the kind review! We appreciate your business and look forward to seeing you again!

April 16, 2026

Dealership Rating
Employee Rating

Surface is always spot on and very courteous. I enjoy watching the videos of the car being worked on. More

by jllubinsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Classic Mazda responded

Thanks for the review!

April 14, 2026

Dealership Rating
Employee Rating

Everyone was very friendly and helpful. I was in and out pretty quickly. They were efficient and got me out in a timely manner. More

by ANGELAPARMERTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2026

Classic Mazda responded

Thanks for the review Angela! Glad to hear you had a great and quick experience at our dealer!

April 12, 2026

Dealership Rating
Employee Rating

They keep you informed about your service, you can schedule service by the app, a phone call, email or text. Plus, I love the service videos! More

by fantange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I worked with Brian, not Bryan Walker, when I bought my car, great man and very knowledgeable about the vehicles. The finance guy was great as well.

Apr 15, 2026

Classic Mazda responded

Thanks for the nice review!

April 12, 2026

Dealership Rating
Employee Rating

Excellent customer service, always are friendly and service is always p in a timely fashion More

by riccocar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Walker

April 12, 2026

Dealership Rating
Employee Rating

The best service! Everyone at Mazda is a pleasure and takes good care of you. More

by Rachelynn223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Albert

May 08, 2026

Classic Mazda responded

Thanks for the review!

April 10, 2026

Dealership Rating
Employee Rating

Excellent service from Jon and his staff. They always go out of their way to make sure I am informed and happy with their service on my vehicle. Highly recommend them. More

by JULIEJ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2026

Classic Mazda responded

Thanks for the review, Julie!

April 09, 2026

Dealership Rating
Employee Rating

Excellent Service Department that always handles our needs. Courteous personnel. Thanks to Jon and staff. More

by Cwrice228@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake, Andy, and Angela

May 08, 2026

Classic Mazda responded

Thanks for the review!

April 08, 2026

Dealership Rating
Employee Rating

Great service! Loved working with the team at mazda. They made it so easy and simple More

by amamarperry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 08, 2026

Dealership Rating
Employee Rating

Brian was very helpful. Understood what I wanted and did not pressure me into anything else. More

by Tinamego3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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