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JohnPaul "JP" Scala
JohnPaul "JP" Scala at Heiser Ford Lincoln
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JohnPaul "JP" Scala

Sales Manager

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.2
5 Reviews
4.2

5 Reviews

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5 Reviews of JohnPaul "JP" Scala

March 11, 2025

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Employee Rating

Everyone was absolutely fabulous to work with. JP and Justin went out of their way to get me the vehicle I wanted at a price below what other dealerships were willing to do. Presented financi More

by tcvert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bassim Farhoud, Justin Lee

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Mar 11, 2025

Heiser Ford Lincoln responded

Thanks for your feedback on your recent visit to Heiser Ford Lincoln. It's great to hear that JP and Justin were able to assist you and that you had such a positive experience. Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

February 13, 2025

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Employee Rating

You need to CONSTANTLY stay on top of them as they aren’t proactive about providing status updates. More

by MikeK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Serak, Chad Formico, Bassim Farhoud, Justin Lee

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Feb 13, 2025

Heiser Ford Lincoln responded

Dear Mike K, Thank you for your feedback. We always want our customers to feel informed and we apologize that this did not happen during your service. We would love the opportunity to discuss your experience further in an effort to better our business and employees. Unfortunately, we only have your first name. If you could please let us know the best way to contact you, we will reach out. David Lopez Service Manager david.lopez@heiser.com 414-247-8850

January 02, 2025

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Employee Rating

Absolutely great service, worked with me over the phone, pulled the car off the lot and picked me up from the airport. More

by n.pickel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Crandall, Bassim Farhoud, Peyton Formico , Edwin Garcia

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Jan 03, 2025

Heiser Ford Lincoln responded

Thanks for sharing about your experience with Heiser Ford Lincoln. We appreciate your business and hope to see you again soon! Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

December 11, 2024

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Employee Rating

I got treated respectfully start to finish. They did some awsome maneuvering to get me my new car. More

by vipkarl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: “Hutch” Hutchinson, Bassim Farhoud

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Dec 11, 2024

Heiser Ford Lincoln responded

Here at Heiser Ford Lincoln, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

October 29, 2024

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Employee Rating

I traveled from NJ to buy a Mustang and they made sure that I had everything that I needed before I left. Meagan was very helpful and knowledgeable . The battery was dead and your mechanic worked Kate More

by douglas_s_clark
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Tom Ikert, Gordon Custer, Jesus Vazquez, Meagan Jones, Bassim Farhoud, Jacob Frank

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Oct 29, 2024

Heiser Ford Lincoln responded

Thank you so much for your excellent review, Douglas! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

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