John Wilson
John Wilson at Folsom Lake Hyundai
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John Wilson

Service Manager

Folsom Lake Hyundai

12530 Auto Mall Cir
Folsom, CA 95630

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4.5
22 Reviews
4.5

22 Reviews

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22 Reviews of John Wilson

June 05, 2024

Dealership Rating
Employee Rating

The service of all the people contacted at the dealer was excelent at all levels More

by Rob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 06, 2024

Folsom Lake Hyundai responded

Rob, thank you for reaching out to Folsom Lake Hyundai and leaving us a five-star review!

May 30, 2024

Dealership Rating
Employee Rating

Service was excellent as usual. My advisor Mark was professional and kept me informed as service progressed. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2024

Folsom Lake Hyundai responded

Robert, we're glad to hear that Mark provided excellent service and kept you informed throughout your visit at Folsom Lake Hyundai. Thanks for the positive feedback!

May 20, 2024

Dealership Rating
Employee Rating

Very good in technical recommendations. Honest and accommodating to every questions related to vehicle concerns. Excellent service advisor. More

by gods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2024

Folsom Lake Hyundai responded

We're glad to know you found our technical recommendations helpful and appreciated the honesty of our service advisors at Folsom Lake Hyundai. We strive to be accommodating and answer all vehicle-related questions thoroughly. Thanks for your review!

May 01, 2024

Dealership Rating
Employee Rating

Bogard sales rep was the best best and if anyone goes to Hyundai in Folsom, they need to ask for him, his professionalism kindness and caring really made the deal. They’re lucky to have them and will refer More

by Jstergion4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 02, 2024

Folsom Lake Hyundai responded

We're delighted to know that Bogard provided you with such a great experience at Folsom Lake Hyundai. Thanks for your kind words and referrals!

March 31, 2024

Dealership Rating
Employee Rating

Maria is friendly, very helpful, and competent. She helped me getting to the bottom of my concerns More

by Pavlisan
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Folsom Lake Hyundai responded

The team at Folsom Lake Hyundai loves seeing great reviews! Thank you!

February 25, 2024

Dealership Rating
Employee Rating

Jett provide excellent customer service and even called an uber to take me home and back to pick my car up More

by Cjays7611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2024

Folsom Lake Hyundai responded

We're glad to know that Jett provided excellent service and made your experience at Folsom Lake Hyundai a convenient one. Thanks for sharing this positive feedback!

February 13, 2024

Dealership Rating
Employee Rating

They have always done what is needed and offer future problems without feeling pressured. Friendly service. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Valenica /5010

Feb 14, 2024

Folsom Lake Hyundai responded

Bill, we're glad to know you've found our service at Folsom Lake Hyundai friendly and pressure-free. We always aim for transparency with potential issues. Thanks for the review!

January 30, 2024

Dealership Rating
Employee Rating

I took my two cars for recall and they convense me to do alignments on my two cars, they promised me in three hours the service will be done an my cars will be ready. After 3 hours none of my cars is ready. More

by je
Recommend Dealer
No
Jan 30, 2024

Folsom Lake Hyundai responded

I'm sorry to learn about your recent experience with us. We aim for efficient and trustworthy service, so it's disappointing to know we fell short this time. I'd like the opportunity to discuss this further and address any concerns you may have regarding the alignment of your vehicles. Please feel free to reach out at a convenient time for you. Thank you, Pedro Espinoza - Service Manager - (916) 365-8000 X 139

January 24, 2024

Dealership Rating
Employee Rating

This review is of the service department. Especially Maria. Pleasure to work with and did the job in a timely manner. Thank you More

by skidflap
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicolas Jonson, Langston Dennis , Maria in service.

Jan 24, 2024

Folsom Lake Hyundai responded

We're glad to know that Maria and the service team welcomed you to Folsom Lake Hyundai with a great experience! Thanks for your kind words — we look forward to serving you again!

December 19, 2023

Dealership Rating
Employee Rating

They are so friendly and helpful! Costumer service was quick to answer questions in person! Thank you guys and gals for your work! More

by palimino916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2023

Folsom Lake Hyundai responded

We're glad to know you found our team at Folsom Lake Hyundai friendly and helpful. Thanks for your kind words!

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