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John Webler
John Webler at Lake Chevrolet
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John Webler

Service Advisor

Lake Chevrolet

4100 South 27th Street
Milwaukee, WI 53221

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4.5
499 Reviews
4.5

499 Reviews

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499 Reviews of John Webler

November 20, 2024

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Employee Rating

Great location, friendly employees, great service, would recommend it to anyone. Was recommended by my sister. More

by Sammy
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Service Time
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Recommend Dealer
Yes
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Nov 21, 2024

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Lake Chevrolet. It's always fantastic to know that our friendly employees and service made a positive impression. We appreciate your recommendation and look forward to serving you again soon! Sincerely, The Team at Lake Chevrolet

November 18, 2024

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Employee Rating

I had an issue with my windshield after a visit for an oil change. John and his staff resolved the problem and put my mind at ease. More

by Dan
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Harmon

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Nov 20, 2024

Lake Chevrolet responded

Thank you for sharing your experience with us! We appreciate your feedback about the issue with your windshield following your oil change. We're glad to hear that John and our staff were able to resolve the problem and put your mind at ease. At Lake Chevrolet, we strive to ensure our customers' satisfaction, and we hope to assist you again in the future! Sincerely, The Team at Lake Chevrolet

November 15, 2024

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Employee Rating

Fix problem in timely fashion…called me explain process perfectly ..I will be servicing my vehicle there from now on More

by Peetyweety42
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Workmanship
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Recommend Dealer
Yes
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Nov 18, 2024

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at Lake Chevrolet and that our team was able to explain the process clearly. We look forward to servicing your vehicle again in the future. See you next time! Sincerely, The Team at Lake Chevrolet

November 15, 2024

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Friendly, professional, and knowledgeable with our interactions. I was confident our 2024 Equinox would be cared for properly. More

by janderson.hawaii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Maneage

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Nov 18, 2024

Lake Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a friendly and professional experience with us at Lake Chevrolet. It's great to know you felt confident that your 2024 Equinox would be well taken care of. We appreciate your trust and look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

November 13, 2024

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Collin seemed a bit pushy to get the work done . I don’t really know if it needed to be done. I know nothing about cars so I have to believe that all dealers are trustworthy. More

by Pam
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Pozarski, Jonathan Colin

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Nov 14, 2024

Lake Chevrolet responded

Thank you for your feedback, Pam. We appreciate you taking the time to share your experience with Lake Chevrolet. We understand your concerns regarding the service recommendations and want to assure you that our goal is to provide transparent and trustworthy service. If you have any further questions or would like to discuss your experience, please feel free to reach out to us. We're here to help! Sincerely, The Team at Lake Chevrolet

November 05, 2024

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When I first arrived I was greeted with smiling kind faces. My car was well cared for and done in a timely manner. This is the only dealership I’ll ever go to!! More

by juliana.martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Pozarski, Nick Harmon, Cameron Allen, Jose Cruz, Jonathan Colin

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Nov 06, 2024

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Lake Chevrolet. Our team strives to provide friendly and prompt service, and it's great to know that your car was well cared for. We look forward to seeing you again for your future automotive needs! Sincerely, The Team at Lake Chevrolet

November 04, 2024

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Very friendly and customer service is great. Fit us in when things weren’t on the book. More

by jlweber7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2024

Lake Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with us at Lake Chevrolet. Our team always strives to provide excellent customer service, and we're glad we could accommodate you. We look forward to seeing you again next time! Sincerely, The Team at Lake Chevrolet

November 02, 2024

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Employee Rating

I absolutely love Lake Chevrolet. They not only take great care when it came to purchasing my vehicle, but they take great care when I bring it in for service too. They are not pushy More

by Mlbaake96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 05, 2024

Lake Chevrolet responded

Thank you so much for your kind words! We truly appreciate your support for Lake Chevrolet. We're delighted to hear that you had a great experience both purchasing your vehicle and during your service visits. Our team strives to provide honest advice and thorough care, and we're glad you found our tire recommendations helpful. We look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

October 21, 2024

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Employee Rating

My bad review is probably due to dealing with John Webler. Got an oil change i think. There was no sticker on the windshield. Was told I got a complimentary car wash. That didn't happen. Noticed dus More

by jsparky494
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 07, 2024

Lake Chevrolet responded

Thank you for sharing your feedback. I’m truly sorry that your recent visit did not meet the standard of service you’ve come to expect from us. We appreciate hearing about your positive experiences with other team members, but it’s disappointing to learn that this visit left you feeling dissatisfied. Regarding the missed windshield sticker and car wash, this certainly falls short of the quality of care we aim to deliver on every visit. I apologize for these oversights, and we’ll ensure the team is reminded of the importance of following through on all service details. We’d love to regain your trust and provide the consistently great experience you deserve. If you’re open to it, please reach out directly so we can make this right. Your loyalty means a lot to us, and we’re committed to improving based on your feedback. Thank you again for bringing this to our attention.

October 16, 2024

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Employee Rating

On time. Explains everything. Easy to understand. Original GM parts. Truck is clean every time I get it back - even after oil changes! More

by mjposek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 19, 2024

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Lake Chevrolet and that our team provided clear explanations and delivered your truck back to you in excellent condition. We appreciate your trust in us for using original GM parts, and we look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

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