John Shipman | Page 14

I brought my can in for a fuel line recall with no existing problems. After the recall service I drove the car down the street and the engine light came on. Stopped at a auto zone for a scan check a existing problems. After the recall service I drove the car down the street and the engine light came on. Stopped at a auto zone for a scan check and it indicated the fuel censer was bad. Do I brought it back to Tonkin and they indicated there was dirt in the fuel line that could of get there when they replaced the fuel line but they were charging me $175.00 anyway I called the general manager and replied there would be no charge. But I shouldn’t of had to call him regarding this. This is why I will not be a returning customer! More

by DKRAUSE04 Verified Customer Verified Customer

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Professional , brand new loaner for one day no waiting time , great customer service , very happy ! time , great customer service , very happy ! More

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Took our vehicle in for an oil change and service, got a complete inspection and it passed with flying colors. The next day we heard engine knocking, took it back in and it now needs a new engine. It was cl complete inspection and it passed with flying colors. The next day we heard engine knocking, took it back in and it now needs a new engine. It was clear they tried to cover their mistake by over filling it with oil. They now was 13k to replace the engine or will offer us $100 for a trade. We’ve had the car for 3 months. More

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Extremely professional, friendly. Was greeted as soon as I entered front office. Was attentive To my reason for the visit. Told me expected time of completion of service. Service wa Was greeted as soon as I entered front office. Was attentive To my reason for the visit. Told me expected time of completion of service. Service was completed in that time frame More

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Excellent communication, service and facility. I recommend and have been going to this dealership for several years. I recommend and have been going to this dealership for several years. More

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My favorite service department ever (and I have had 7 different manufacturers). They are part of the reason I will get another Hyundai! Super easy to work with, very fair & always fit me in when I have a different manufacturers). They are part of the reason I will get another Hyundai! Super easy to work with, very fair & always fit me in when I have an emergency. By far the best group around! More

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I recently switched from a different dealership to Gladstone Hyundai. I have never been treated so well as I have here. They treat me like royalty offering me coffee and going out of their way to do l Gladstone Hyundai. I have never been treated so well as I have here. They treat me like royalty offering me coffee and going out of their way to do little things for me and my car. They call me by my name and every person I have interacted with there has been polite and helpful in a friendly way. They resolved an ongoing problem I have had with my car that no one else would take care of. I'm so grateful and actually look forward to the next time I need my oil changed or anything more serious because I know I can trust them. More

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Friendly, prompt, clean. I would definitely recommend this dealership. My service advisor was knowledgeable, professional and friendly. I would definitely recommend this dealership. My service advisor was knowledgeable, professional and friendly. More

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Good work good people they did the work that was needed with no surprises will go bacl with no surprises will go bacl More

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People are very easy to work with service work Is top notch car is done when they say notch car is done when they say More

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