John Shipman | Page 13

We received prompt, informed, and thoroughly completed service of all issues we brought our vehicle in for. Was professional in all respects - my first time being in this dealer with our Hyundai to the s service of all issues we brought our vehicle in for. Was professional in all respects - my first time being in this dealer with our Hyundai to the service department so I was pleased. Thank you. More

by BRETTBRINGHURST Verified Customer Verified Customer

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Aways treated like family there! Unbelievable service from John in the service department. I look forward to my next Hyundai! 50,000 on my Ionic hybrid and still averaging over 100 m Unbelievable service from John in the service department. I look forward to my next Hyundai! 50,000 on my Ionic hybrid and still averaging over 100 mpg!!! More

by NICK.IGNELZI Verified Customer Verified Customer

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We had a great experience with Tonkin Hyundai and especially with Will. He was very patient with us over the six months we waited for our plug-in to arrive. We are happy with averaging 65 combined especially with Will. He was very patient with us over the six months we waited for our plug-in to arrive. We are happy with averaging 65 combined mpg! More

by JAELME Verified Customer Verified Customer

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I will always be back, because of unchanging great service… Than you, Gladstone service team. Happy Holidays!!! service… Than you, Gladstone service team. Happy Holidays!!! More

by okarney0815 Verified Customer Verified Customer

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Mind you, the core service performed was fine (I believe). I bought the vehicle at the dealer, and it is convenient to utilize them for service. The routine 25K mile service, multi-point inspectio believe). I bought the vehicle at the dealer, and it is convenient to utilize them for service. The routine 25K mile service, multi-point inspection, and changed an air filter. Dropping the vehicle off first thing in the morning, I had 60 miles range remaining, and I asked if they could put it on charge since I was not picking it up until after 4 pm. I was told "no problem", we'll put it on charge. This was great, given I have a 100 mile drive home, it would save me a charing stop. I go into service, pay my bill, and the car gets pulled around, I get my fob, and get in the car...and it still has only 60 miles on it. If they did not or would not charge it - that's fine, tell me that, set my expectations, but do not make a promise, confirm that you are going to do something and then completely drop the ball and not inform me. It is not really disappointment, it simply is a frustration with the failure of communication and follow-through. "ARGH!" So Ryan and John, I'll let you guys figure out what happened... More

by dalewinke Verified Customer Verified Customer

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This dealership really has its act together. When there is a need for service, they set appointments, send friendly reminders, and are prepared when I arrive. They do their best to finish up in When there is a need for service, they set appointments, send friendly reminders, and are prepared when I arrive. They do their best to finish up in a timely manner. More

by KURTISLILLY Verified Customer Verified Customer

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Not happy with *service. I still have duck tape holds a part under the car.😬 Still no calls yet for the part they ordered. I still have duck tape holds a part under the car.😬 Still no calls yet for the part they ordered. More

by MSUNNYMARCUM Verified Customer Verified Customer

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John Shipman has been excellent to work with and I would recommend him and the Gladstone/Hyundai team to anyone. They are the best in the Portland metro area! recommend him and the Gladstone/Hyundai team to anyone. They are the best in the Portland metro area! More

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Great service team . .. Complete confidence in their ability ... Won't take my Kona anywhere else!!! .. Complete confidence in their ability ... Won't take my Kona anywhere else!!! More

by SUZEBASILE Verified Customer Verified Customer

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Most of my dealings are with the service dept. they are always very helpful and courteous. they are always very helpful and courteous. More

by EBLACKBURN1219 Verified Customer Verified Customer

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