John Russo
John Russo at Kings INFINITI

John Russo

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

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4.8
1,267 Reviews

Dealership Experience

32 yrs, 5 mos

Industry Experience

32 yrs, 5 mos

Languages Spoken

English English

4.8

1,267 Reviews

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1267 Reviews of John Russo

November 23, 2025

Dealership Rating
Employee Rating

My experience with Kings Infiniti was truly exceptional. The entire process was fast, smooth, and completely stress-free. I didn’t have to spend a long time waiting at the dealership—instead, everything was More

by slefevre94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 21, 2025

Dealership Rating
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The dealership is conviently located close to my residency. The prices are fairly valued and the work is done quickly. More

by MAGIDENKO1212
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

November 18, 2025

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Everyone was very polite and professional. The facility was very clean. Thank you Mr. Russo More

by DCamacho
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Nov 22, 2025

Kings INFINITI responded

Dcamacho, we're glad to hear you enjoyed your visit.

November 16, 2025

Dealership Rating
Employee Rating

Great and timely work done on the vehicle. The car wash after was a nice touch that I was not expecting. More

by ALEXANDER.CACACE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 22, 2025

Kings INFINITI responded

Alexander.cacace, we're so glad that we were able to go above and beyond your expectations!

November 12, 2025

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Always do good work sometimes the wait is a little long could be worse thank you More

by DEWHO29
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 22, 2025

Kings INFINITI responded

Hello Dewho29, thank you; we appreciate your feedback!

November 10, 2025

Dealership Rating
Employee Rating

I am valued customer with Infinity for years and John has always been absolutely amazing ! More

by SHENRYBDC1212
Recommend Dealer
Yes
Nov 22, 2025

Kings INFINITI responded

Hello Shenrybdc1212, thank you; we appreciate your feedback!

November 06, 2025

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The service was one of the best I ever had to work with and it is so nice to see More

by TASHAGRANT431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2025

Kings INFINITI responded

We are always more than happy to assist you if anything else comes up. Take care!

November 06, 2025

Dealership Rating
Employee Rating

John is very knowledgeable in all aspects of a service advisor. He lets you know what the problem is with your vehicle and how fast he can get you in and out of the service area. More

by LWTHOMAS872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teddy excellent Tech

Nov 22, 2025

Kings INFINITI responded

Lwthomas872, we are so happy to read such a great review about Kings INFINITI, Inc.!

November 06, 2025

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Convenient location, professional technical staff, quality service. I have been using this service for several years now. I am very pleased and recommend it to all my friends and acquaintances! More

by iskoblikova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2025

Kings INFINITI responded

Iskoblikova, we are glad we could help! We can't wait to see you again, have a great day.

November 06, 2025

Dealership Rating
Employee Rating

Service has been very good. We always have our service done at this location and like the new camera system More

by LBETTYBOOP806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2025

Kings INFINITI responded

Hello Lbettyboop806, thank you; we appreciate your feedback!

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