John Russo

Excellent, organized, professsional,,, Russo runs a great operation, knowledgeable. John Russo explains the repairs fully and you feel he is concerned with the customer operation, knowledgeable. John Russo explains the repairs fully and you feel he is concerned with the customer More

by JPN1204 Verified Customer Verified Customer

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I originally got my lease from another dealership so normally I would go to that dealership for service. But one day I had an emergency that made me go to Kings Infiniti and that day changed my mind. Th normally I would go to that dealership for service. But one day I had an emergency that made me go to Kings Infiniti and that day changed my mind. The staff here is great, knowledgeable and friendly. The facility is clean and the wait time is not too too long. John Russo is the gentleman that takes care of my paperwork and he’s just amazing. He tells you in details exactly what’s going on. More

by MOHMED.ELHANAFI Verified Customer Verified Customer

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John Russo shows a lot of patience and his customer service is top tier! Thank you John service is top tier! Thank you John More

by LAREIKT360 Verified Customer Verified Customer

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My greeting was horrible. Luceny was rude. When I got there my appointment wasn't in the system that he use. I showed him my confirmation and he told me that I needed to see J Luceny was rude. When I got there my appointment wasn't in the system that he use. I showed him my confirmation and he told me that I needed to see John so he could tell him how to move forward. The rep that handled my appointment changed it to Wednesday December 31st from Monday December 22nd because of everything that I needed and after all of that I still was only able to get an oil change due to the shop closing early for the holiday. It's unfortunate that I didn't remember her name since she was the initial reason why my experience was the way it was More

by CSALLEY4829 Verified Customer Verified Customer

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John is very nice person he explain what’s needs to be done and why doesn’t never have you there longer than you have to be and I appreciate that done and why doesn’t never have you there longer than you have to be and I appreciate that More

by HUGHBYRON1970 Verified Customer Verified Customer

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Very happy. The service was excellent. The waiting time was perfect. I don't have anything negative to say about the service. The service was excellent. The waiting time was perfect. I don't have anything negative to say about the service. More

by JBEAUCHAMP98 Verified Customer Verified Customer

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Very convenient experience. Kind, caring staff and John in particular is very knowledgeable and diligent. Kind, caring staff and John in particular is very knowledgeable and diligent. More

by MATTHEW.SMARSCH Verified Customer Verified Customer

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John is highly professional and was able to find the part the same day so that I don't need to return back for another day. the same day so that I don't need to return back for another day. More

by TKSTEVENR6 Verified Customer Verified Customer

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The dealership has been improving every year. It always clean and relaxing to wait for your car. Everyone is very courteous It always clean and relaxing to wait for your car. Everyone is very courteous More

by SSH.EMERSON Verified Customer Verified Customer

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The dealership has been improving every year. It always clean and relaxing to wait for your car. Everyone is very courteous It always clean and relaxing to wait for your car. Everyone is very courteous More

by SSH.EMERSON Verified Customer Verified Customer

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