John Ruper | Page 32

I felt somewhat disrespected when I was quoted 1 price over the phone then told another when I got there and then charged another price after the fact. Not cool at all. I have a great credit score but tha over the phone then told another when I got there and then charged another price after the fact. Not cool at all. I have a great credit score but that didn't matter. I didn't have a choice in picking what vehicle I wanted. Felt railroaded into buying this one, and at a higher monthly payment then discussed earlier. I was told I would get a bran new car, but got a car that had 5000 miles on it already. Not new in my book. But considered to be new to them. Although I am happy with my car. I could have been happier if I had it my pick. After all I am the one paying for it. I regardless the place was clean and well maintained. But don't know if I will be back. Who knows. 🙂 all in all I give you ⭐⭐⭐ More

by Extingtion Verified Customer Verified Customer

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It was a pleasure working with the Ganley Ford team, no surprises, which mean so much. surprises, which mean so much. More

by aneuman7 Verified Customer Verified Customer

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Very nice and I will recommend it to family and friends i had a great experience with the sales people and th we managers had a great experience with the sales people and th we managers More

by FREDZAYAS826 Verified Customer Verified Customer

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They were great. My husbands first new car and he is so in love with his new car in love with his new car More

by Mckarjala Verified Customer Verified Customer

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The sales mgr. & team went over and above to assist in te procurement of my vehicle procurement of my vehicle More

by finalley99 Verified Customer Verified Customer

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My last appointment was a total xxxx show. Came in for “the works”oil change with an appointment. An hour and a half later I went to check on my car, lots of looking at each other then at the computer, th “the works”oil change with an appointment. An hour and a half later I went to check on my car, lots of looking at each other then at the computer, then 3 people went off to find my car. Came back to tell me it was in the middle of a coolant flush?!?! Not what I came in for. Said it would be just 20 more mins and flush would be free. 45 mins later they came to get me. I paid for oil change and then - Again- they could not find my car. Mgr gave me his card for free oil change next time. Everyone Very apologetic. Every other time here it has been good. I guess just a bad day :( More

by lcurcio7 Verified Customer Verified Customer

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Had some issues after I purchased my vehicle, brought it in for service, it seemed like I was inconveniencing them by not just dropping it off (it was never discussed before hand). Issue wa not resolved, fo in for service, it seemed like I was inconveniencing them by not just dropping it off (it was never discussed before hand). Issue wa not resolved, found out my brake pads are bad on a vehicle I just purchased, they are loaded with asphalt. Apparently a safety inspection was not properly done on my vehicle before it went for sale. I just bought brake pads for a vehicle I have had for 3 weeks and have only put about 300 miles on. And the alignment is still off. I may not bring my vehicle back for service, but their sales team is phenomenal. More

by rcap31811 Verified Customer Verified Customer

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The dealership is wonderful. Especially the manager in the service desk. But not the S. the service desk. But not the S. More

by aracelisearly Verified Customer Verified Customer

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Great communication always friendly and kind always respect your vehicle nice clean work explains everything so you understand great place for service respect your vehicle nice clean work explains everything so you understand great place for service More

by SONNYP64 Verified Customer Verified Customer

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Turning in my car and than buying out the lease was easier than I thought. Thankyou Pam and Nick. easier than I thought. Thankyou Pam and Nick. More

by Wagonea Verified Customer Verified Customer

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