123 Reviews
Write a Review123 Reviews of John Mesich
July 15, 2023
Purchased a new Hyundai Santa Cruise First negative feedback- car came with free maintenance for the first 3 oil changes ~ called and requested an appointment “was told that I had to wait 3 months” S feedback- car came with free maintenance for the first 3 oil changes ~ called and requested an appointment “was told that I had to wait 3 months” So I had to take my car to a local shop where I only had to wait 1 day Second bad experience ~ the brakes for my new 2022 Santa Cruise started making loud noises and bad vibration when stopping. Car was only 6 month old. I called Darcy Hyundai in Joliet and requested an appointment to bring in for inspection because I was worried about not being to stop. Was informed that I had to wait 3 months to bring in for service. I then requested to speak to the service manager. He asked why did I want to speak to him? I told him the issue. His response was “what were you told” I said they want me to wait 3 months. He said “ you heard they, you have to wait” I said it’s a new vehicle! He said it didn’t matter. I said the vehicle wasn’t drivable, can I drop off and possibly get a loaner. He said “no loaners” So I had a new vehicle with a safety issue and Darcy wouldn’t help me! I took a loss by trading the car in with a different dealer I will never buy a vehicle again from Darcy Hyundai ~ the worst service I’ve ever had And rude treatment by management More
Other Employees Tagged: Mike Campobasso, John Wagner, Jayson Mirabella, Dominick Skirp , Service department manager and staff
July 02, 2023
Everyone there is so friendly. I took my car in for an oil change and was in and out in a reasonable amount of time. The pop and chips was a nice added bonus while waiting for my c I took my car in for an oil change and was in and out in a reasonable amount of time. The pop and chips was a nice added bonus while waiting for my car to be done. Also happy that they washed my car too. Over the years I’ve bought two cars from Darcy and will continue to recommend them to family and friends. More
Other Employees Tagged: Jimmy Kociuba, John Wagner, Jayson Mirabella, Frank Guerra, Dominick Skirp , Austin
January 27, 2023
We were very satisfied. All the people we dealt with were friendly. The waiting room was comfortable and clean. All the people we dealt with were friendly. The waiting room was comfortable and clean. More
Other Employees Tagged: Jayson Mirabella
January 24, 2023
Never have an issue . Service is always timely and within a reasonable timeframe. Really appreciate the courtesy car wash . Service is always timely and within a reasonable timeframe. Really appreciate the courtesy car wash . More
Other Employees Tagged: Lauren Gall, Jayson Mirabella
January 15, 2023
This dealership is clearly concerned with customers service and satisfaction. From the time I came in to the time I left was great service and satisfaction. From the time I came in to the time I left was great More
Other Employees Tagged: John Wagner, Jayson Mirabella, Frank Guerra, Dominick Skirp
December 02, 2022
Parts man and service man were both courteous and professional. No issues to report. Coffee was excellent. professional. No issues to report. Coffee was excellent. More
Other Employees Tagged: Frank Guerra, Dominick Skirp
November 06, 2022
Very friendly, clean. Professional. Customer Sevice is quick and nice. Service area is well maintained and appears to be well organized and very efficient. Professional. Customer Sevice is quick and nice. Service area is well maintained and appears to be well organized and very efficient. More
Other Employees Tagged: John Wagner, Jayson Mirabella, Frank Guerra, Dominick Skirp
September 26, 2022
The service was super fast and communication was awesome. This will be my new dealership for service and for when my family needs a new car. This will be my new dealership for service and for when my family needs a new car. More
Other Employees Tagged: John Wagner, Jayson Mirabella, Frank Guerra, Dominick Skirp , Wilfredo "Freddy" Bustamante