John Mazurek | Page 5

So happy with our Continental! This is our 5th vehicle from Fair Oaks, our second time working with Vince Kerber. Could not have been a better experience! Everyone at Fair Oaks is s This is our 5th vehicle from Fair Oaks, our second time working with Vince Kerber. Could not have been a better experience! Everyone at Fair Oaks is so nice from the time you walk in the door. John Mazurek in service is the best! Vince is so nice to work with, very personable and professional, made our entire car buying process fast and easy. We totally recommend Fair Oaks Ford/Lincoln! Make sure you ask for Vince!! More

Report | Print

Great People, Great Service After knowing and buying cars from Fair Oaks for over 25 years I can say without a doubt they take the extra step in assuring you that you are well After knowing and buying cars from Fair Oaks for over 25 years I can say without a doubt they take the extra step in assuring you that you are well taken care of. Myself, my son and our extended family have all recommended and purchased vehicles from Fair Oaks. The sales people, especially Serafin Castelan and his manager John Krajnovick, know where to get the answers for almost any question you may have. They listen to you and help you. When it comes to service, John Mazurek, will steer you in the right direction. Fair Oaks has one of the best teams I have ever seen. More

Report | Print

Sales Consutant Experience I would like to thank Pam Hammersmith for her professional approach and expertise in helkping me locate the right automobile for my situation. Togeth I would like to thank Pam Hammersmith for her professional approach and expertise in helkping me locate the right automobile for my situation. Together with Pam, we were able to locate, secure and finance a car within three days. This is my third purchase with the dealer. Each purchase has been very good which is why a continue to return to them for my vehicle needs. I also recommend their service staff as honest and reliable to resolve my service requirements. More

Report | Print

I bought at Fair Oaks Ford I have had a Company Car for over 30 years, but when it came time to buy my first Personal Car since retiring, I went to Fair Oaks Ford. They wer I have had a Company Car for over 30 years, but when it came time to buy my first Personal Car since retiring, I went to Fair Oaks Ford. They were able to find the specific car I wanted in the Chicago Area, and have it ready for me to buy. Every thing went smooth at the Dealership with no surprises, and Pam Hammersmith is a pleasure to work with. The Business Office took me through the paperwork quickly and answered any questions I had. All of my service work is also done at Fair Oaks. We have 3 vehicles in the household and they were all bought and serviced there. I will continue to do my Automotive Business with Fair Oaks Ford! More

Report | Print

New car purchase and service of same. My overall experience was excellent. It began with negotiating a fair price on my Edege, finding the right vehicle and finally a fair trade value on My overall experience was excellent. It began with negotiating a fair price on my Edege, finding the right vehicle and finally a fair trade value on my former vehicle. The staff at Fair Oaks made this car buying experience pleasurable. The service department is very accommodating as well. More

Report | Print

1st time Lincoln buyer After owning European and Japanese luxury vehicles I decided on exploring an American Manufacturer and found that Lincoln blows the doors off them! After owning European and Japanese luxury vehicles I decided on exploring an American Manufacturer and found that Lincoln blows the doors off them! Brandon and the rest of the Fair Oaks Team are responsive and extremely knowledgeable of the product line and answered all my technical questions and demonstrated the full line of features on my Turbo 2017 MKX. Their pricing was extremely fair and the process was detailed and smooth. Brought my car back for aftermarket rustproofing and their Service Dept was friendly and professional and kept me abreast on the timing of the work being done. All I can say is that if my recent experience with Fair Oaks is an indication of the future I will be an extremely happy customer who would gladly recommend them and Lincoln Motor Car! More

Report | Print

I keep coming back! We have purchased several vehicles at this location, both new and used. Our experience with Sales and Service has been very good. John and Tony in S We have purchased several vehicles at this location, both new and used. Our experience with Sales and Service has been very good. John and Tony in Service are always helpful. More

Report | Print

Very Friendly and Professional My experience on somewhat of an impulse buy was very good. The service staff, sales manager, my own salesman, and the auxillary staff was excellent. T My experience on somewhat of an impulse buy was very good. The service staff, sales manager, my own salesman, and the auxillary staff was excellent. The receptionist/switchboard person was very helpful and responsive. As the first point of contact she was excellent. I would not have been in the dealership last Saturday if it were not for her giving me good information. John Kranovich is a great person who is very patient and makes me feel at home and special. My salesman,Serafin was also extremely patient and had a very good sense of what would be pleasing to me. I am very happy with the car I purchased and appreciate quality of care in the sales process with no pressure.. More

Report | Print

I appreciated the service I explained what I was looking for and was shown the model I was looking for. I went back a couple of times to test drive the model and the folks ther I explained what I was looking for and was shown the model I was looking for. I went back a couple of times to test drive the model and the folks there were really helpful. They didn't have the color we were looking for and they got it from Wisconsin. I visited Craig Holsman, Brandon Caudill and Gio Pina. All of them are very helpful. I think I got a very good deal and my I am very pleased with my total experience. I will not hesitate to recommend these folks at Fair Oaks to any of my friends that are looking for a New car. More

Report | Print

Excellent Service John Mazurek was very helpful in making our maintenance check-up a smooth experience, and made every effort to expedite the process. Great experience John Mazurek was very helpful in making our maintenance check-up a smooth experience, and made every effort to expedite the process. Great experience & excellent maintenance team !! More

Report | Print