John Mazurek
John Mazurek at Fair Oaks Ford

John Mazurek | Page 2

Service Manager

Fair Oaks Ford

2055 W Ogden Ave
Naperville, IL 60540

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5.0
90 Reviews
5.0

90 Reviews

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90 Reviews of John Mazurek

June 26, 2023

Dealership Rating
Employee Rating

So far I have been happy with your dealership one thing I look for is truthfulness and honesty and the moment that doesn't take place is the moment I look for someone else so far I feel I have always been fa More

by william-ferrell
Service Price Transparency
Recommend Dealer
Yes

May 17, 2023

Dealership Rating
Employee Rating

Great service and the new valet service rocks. Wish I could give 6 stars! Big shout out to John M. Who always makes sure the job was done right More

by Fast Crusher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Benakovich

May 17, 2023

Dealership Rating
Employee Rating

They left my car dirty and white paint on my passenger seat and floor,and also no gas... More

by Marks2845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 15, 2023

Dealership Rating
Employee Rating

Have always v done business with Webb ford,,,, had problems with there service department and with some young salesman.. called Fair Oaks and within 45 mins were in a new car,,,, Took my escape there More

by Jolietjim0565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 10, 2023

Dealership Rating
Employee Rating

Service was great. Very welcoming and professional. Not many dealers can measure up to Fair Oaks Ford. Mark S. in service as well as the rest of the team, make you feel More

by FJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2023

Fair Oaks Ford responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 02, 2023

Dealership Rating
Employee Rating

Fair Oaks Ford is my number one place to go too! Serafin Castelan has been an awesome salesperson and was up fron and honest when purchasing my new Ford Edge. John Mazurek in service has always been More

by suzyq5858
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2023

Fair Oaks Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

January 23, 2023

Dealership Rating
Employee Rating

I have always had a great experience at Fair Oaks. I started going there for service with my previous Ford even though I had not purchased it at their location. When I was set to buy a new car, I wen More

by esdinse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2023

Fair Oaks Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

September 15, 2022

Dealership Rating
Employee Rating

I continue to do business with FairOaks because everyone there takes good care of me. Very important to me is the service department there. Too many names to mention, but thank you Trevor. My 2015 Ford Tra More

by Neal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2022

Fair Oaks Ford responded

Hi Neal, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

February 23, 2022

Dealership Rating
Employee Rating

Their service department is nothing but a scam. Multiple repairs over the past year and every time they "fixed" something we had to bring it back for something else. The service department will not More

by Leslie A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Trevor Williams

Mar 11, 2022

Fair Oaks Ford responded

Hi Leslie, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Fair Oaks Ford. Please give us a call at (630) 474-6883 and we will do our best to make this better. We hope to hear from you soon.

January 15, 2021

Dealership Rating
Employee Rating

I have bought multiple vehicles from Fair Oaks Ford and continue to come back due to their excellent customer service and service department. I picked up my 2021 F250 a week ago, and Terrell Williams my More

by L Kavulich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Krajnovich, Robert Wojtan, Sam Sedik , Terrell Williams

Jan 18, 2021

Fair Oaks Ford responded

Hello, thank you for leaving such a great review and a high star rating. At Fair Oaks Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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