John Ladouceur, Service Manager Extrodinare joined our Acura team in 1988 (when we were known as Acura of Pasadena) and helped relocate the dealership to Glendale in 2005. He attended California State University Northridge, where he obtained his Bachelors degree in Business. In his free time, he enjoys backpacking with his two sons in the High Sierras.
Read moreDealership Experience
38 yrs, 2 mos
Languages Spoken
English
34 Reviews
Write a Review34 Reviews of John Ladouceur
September 16, 2020
Karine was amazing. She is extremely knowledgeable and patient. She answered all of our questions and worked with us to get an amazing deal!y patient. She answered all of our questions and worked with us to get an amazing deal!y More
Other Employees Tagged: Roger Cervantes, Brad Wolfgram, Karine Arzumanyan , Manny Esquivel, Artur Oganyan, Calvin Siow
September 04, 2020
Everyone I have dealt with at Acura of Glendale have been amazing! From Sales to Service just awesome! This is my 2nd purchase of a new vehicle from this place! amazing! From Sales to Service just awesome! This is my 2nd purchase of a new vehicle from this place! More
Other Employees Tagged: Dwight Rogers, Alton Ho, Roger Cervantes, Brad Wolfgram, Karine Arzumanyan , Manny Esquivel
August 13, 2020
Best Car Dealership ever! I've been getting my cars from Acura of Glendale ( formerly Acura of Pasadena ) since 1994. Between me and my ( now ) ex wife, we've bought or leased I've been getting my cars from Acura of Glendale ( formerly Acura of Pasadena ) since 1994. Between me and my ( now ) ex wife, we've bought or leased 15 cars from them. Jeanne and Bill Brewer are the best owners I've ever known, and their staff is exemplary. Sales staff are hard working, professional, and pleasant to deal with. The Service Department is the best I've ever encountered. They really know how to look after their customers. More
Other Employees Tagged: Jeanne Brewer, Dwight Rogers, Artur Martirosyan , Manny Esquivel, Maurice Nunez, Bill Brewer
June 19, 2020
Glendale Acura crew always goes above & beyond the call of duty. Quick, fast & friendly service. This is my 5th car from this dealership with more to come. Keep up the good work everyone. of duty. Quick, fast & friendly service. This is my 5th car from this dealership with more to come. Keep up the good work everyone. More
Other Employees Tagged: Jeanne Brewer, Dwight Rogers, Alton Ho, Roger Cervantes, Brad Wolfgram, Artur Martirosyan, Karine Arzumanyan , Artur Oganyan
May 12, 2020
I always receive friendly, courteous, and attentive service from the team at Acura of Glendale . They are flexible and accommodating, and I always get top quality repair!!!! service from the team at Acura of Glendale . They are flexible and accommodating, and I always get top quality repair!!!! More
Other Employees Tagged: Dwight Rogers, Brad Wolfgram , Maurice Nunez, Artur Oganyan
December 13, 2019
Service Dept is Fantastic John, the manager, is very helpful and kind. Brad, the service writer for this review, was very helpful in making a repair happen quickly and efficien John, the manager, is very helpful and kind. Brad, the service writer for this review, was very helpful in making a repair happen quickly and efficiently. A very nice group to work with! More
Other Employees Tagged: Dwight Rogers, Brad Wolfgram
November 28, 2019
Best Acura Dealership in the area!!!Great customer Best Acura Dealership in the area!!!Great customer service!!! Friendly and knowledgeable stuff!!! Professional and experienced!!! Will definitely rec Best Acura Dealership in the area!!!Great customer service!!! Friendly and knowledgeable stuff!!! Professional and experienced!!! Will definitely recommend this place to My all friends and family.Thank you very much!!! More
Other Employees Tagged: Roger Cervantes, Brad Wolfgram, Artur Martirosyan, Karine Arzumanyan , Manny Esquivel, Tony Gonzales, Maurice Nunez, Artur Oganyan
September 28, 2019
Great Dealership and Great Service! This review is for Karine and Alton from the Sales department, along with John and Tony from the service department. I recently purchase an RDX fro This review is for Karine and Alton from the Sales department, along with John and Tony from the service department. I recently purchase an RDX from their dealership and absolutely loved how they answered all of my questions and worked with me to find the best deal for the model I wanted. Every since my purchase, I have called a few times to ask questions, setup service appointments, and so on. Both the sales and service department not only response back almost immediately, but they actually make sure to explain everything in detail and help me more than I would have expected. Overall, the car I got is amazing, the customer service and reliability from this location is great and I appreciate the professionalism from everyone I have worked with so far. More
Other Employees Tagged: Alton Ho, Karine Arzumanyan , Tony Gonzales
September 12, 2019
TLX Service I love taking my car for service at Acura of Glendale. All of the service advisors are very knowledgeable and easy to work with. I usually work with T I love taking my car for service at Acura of Glendale. All of the service advisors are very knowledgeable and easy to work with. I usually work with Tony Gonzales and he’s the best as far as I am concerned. More
Other Employees Tagged: Jeanne Brewer, Roger Cervantes, Brad Wolfgram , Manny Esquivel, Tony Gonzales
December 16, 2018
Friendly, welcoming, informative, professional service team. Buying or leasing a car can be a very stressful and intimidating experience but not with Acura of Glendale. Everyone is friendly, responsive, support Buying or leasing a car can be a very stressful and intimidating experience but not with Acura of Glendale. Everyone is friendly, responsive, supportive and very informative about the auto(s) you are interested in for possible purchase. Not everyone knows everything there is to know about automobiles and it can be a bit intimidating when you are considering such a large expense. Karine, Alton and Artur actually made it easy, comfortable and as close to stress free as possible. What a pleasant experience can be had with this group at Acura of Glendale. John and Tony in service are the absolute best support service team I have ever dealt with and am forever grateful for their professionalism and car tips. Thank you so much for everything! More
Other Employees Tagged: Alton Ho, Artur Martirosyan, Karine Arzumanyan , Tony Gonzales
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