John Hess
John Hess at Byers Ford

John Hess

New Car Sales Manager

Byers Ford

1101 Columbus Pike
Delaware, OH 43015

4.7
17 Reviews
4.7

17 Reviews

Write a Review

17 Reviews of John Hess

July 03, 2025

Dealership Rating
Employee Rating

Extremely fast and delightful. The entire experience was above any I've heard from a dealer. More

by micah12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Byers Ford responded

Thank you so much for your kind words and wonderful review! We're beyond delighted to hear that your experience exceeded expectations and that we could make the process both fast and enjoyable for you. Your satisfaction means everything to us, and we're honored to have earned your trust. If there’s anything you need in the future, please don’t hesitate to reach out. We look forward to serving you again soon!

June 27, 2025

Dealership Rating
Employee Rating

Nick was easy to work with and John was very helpful as well. Byers will be my go-to dealer from now on! More

by John D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 30, 2025

Byers Ford responded

Thank you so much for your kind words! We're thrilled to hear that your experience with Nick and John was so positive. It means a lot to us to be your go-to dealer, and we’re here to help whenever you need us. Looking forward to serving you again soon!

May 30, 2025

Dealership Rating
Employee Rating

They are very professional they care about the customer I know my truck will be done on time 🇺🇸 More

by mcgeorge0462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Byers Ford responded

Thank you for your kind words and your trust in us! We’re committed to providing professional service and ensuring that every customer feels valued. It’s great to hear your confidence in our ability to deliver on time. We look forward to taking care of your truck and exceeding your expectations. Thank you for choosing us! 🇺🇸

May 13, 2025

Dealership Rating
Employee Rating

I was with the understanding that my oil changes where free since I bought the Highlander there. I was charged over $100.00 for the last oil change. They also said i needed new wipers front and back, I ju More

by Walt Fleak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 14, 2025

Byers Ford responded

Thank you for taking the time to share your feedback. We’re sorry to hear about your recent experience, and we completely understand your frustration. Regarding the oil change cost, we’d like to clarify any misunderstandings about the terms of your service plan. If you believed the oil change should have been included, we’d be happy to review your purchase records to ensure everything is accurate and transparent. Additionally, we apologize for the recommendation regarding the rear wiper. This clearly doesn’t align with the high standards we strive for, and we’ll address the matter with our team to ensure proper attention to detail moving forward. Your satisfaction is important to us, and we’d appreciate the opportunity to make things right. Please feel free to reach out so we can assist further. Thank you again for bringing this to our attention.

January 04, 2024

Dealership Rating
Employee Rating

Very professional. No issues. Everything was handled in advance and logistics went as planned. Would recommend More

by WMF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Morgan, Dan Perry , Isaak Caldwell

Jan 06, 2024

Byers Ford responded

Hi, thank you for leaving such a great review and high star rating. Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

November 01, 2023

Dealership Rating
Employee Rating

I buy all of my vehicles and have them serviced by Byers Ford. Service is impeccable starting from Sales Jeff Ashbrook to Dan Padgitt to John Hess in Management to Tiffany in Service and Finance is fun too. More

by columbusmcgowan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Padgitt, Jeff Ashbrook

Nov 03, 2023

Byers Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

September 10, 2022

Dealership Rating
Employee Rating

Great service! ! This was the easiest vehicle purchase we have ever experienced. No pressure, I was coming in to look at a specific truck but wanted to look at the More

by sharper062693
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2022

Byers Ford responded

Thank you for taking the time to share this kind review! We're happy to hear you had a great experience with Jeff & Bill and we hope you enjoy your new Ranger. Thanks for choosing Byers Ford and please don't hesitate to reach out if there's anything else we can do for you!

July 30, 2022

Dealership Rating
Employee Rating

John Grijack was great as was everyone else at Byers. Good experience. I’ll go back. More

by Cookie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Grijak, Bill Thorpe

Aug 01, 2022

Byers Ford responded

Thank you for giving us the opportunity to earn your business! John & the team look forward to seeing you again next time here at Byers Ford!

May 17, 2022

Dealership Rating
Employee Rating

Great and friendly staff made my first purchase a great and smooth experience. Definitely would recommend and will be back in the future. More

by fishert1040
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Thorpe , Keaton Stokes

May 18, 2022

Byers Ford responded

Thank you for trusting Byers Ford with your first vehicle purchase! We're happy to hear our team made the experience a great one for you and we hope we have the privilege of working with you again in the future. Take care!

April 07, 2022

Dealership Rating
Employee Rating

We really enjoyed buying the Ford Escape from Byers. We must like Byers, because this was our third from Byers. More

by frazierlolita48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2022

Byers Ford responded

We are so happy to hear that our team at Byers Ford can continue to get your family great cars! Thank you!

Apr 07, 2022

Byers Ford responded

We are so happy to hear that our team at Byers Ford can continue to get your family great cars! Thank you!

1

Dealership Inventory (264 Vehicles)

used 2022 Ford Escape car, priced at $20,814
2022 Ford Escape
used
Stone Blue Metallic exterior
Automatic
All-wheel Drive
used 2024 Ford Bronco Sport car, priced at $29,661
2024 Ford Bronco Sport
used
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco Sport car, priced at $41,192
2025 Ford Bronco Sport
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2025 Ford F-350 car, priced at $70,042
2025 Ford F-350
new
Silver exterior
Automatic
Four-wheel Drive
new 2025 Ford F-150 car, priced at $72,062
2025 Ford F-150
new
White exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco car, priced at $60,931
2025 Ford Bronco
new
Shadow Black exterior
Automatic
Four-wheel Drive