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John Heaton
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John Heaton
Assistance Service Manager
Shottenkirk Honda of Cartersville
595 East Main Street
Cartersville, GA 30121
21 Reviews
21 Reviews
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21 Reviews of John Heaton
November 23, 2024
Bought 2025 Honda civic for my daughter. Two days later a safety recall was announced. I contacted the servive department the next day because my daughter almost went off the road due to no Two days later a safety recall was announced. I contacted the servive department the next day because my daughter almost went off the road due to no steering. Service told me a rep would call me back that day. They never called me back. So I called back the next day and got someone else. They told me they were waiting on the part to call back in a week. I called back in a week. The next rep told me I needed to come in so they could order the part. I went in. They told me they order the part.check back in a week. I got an answer that the parts were not available. Check back in a week. I got a different answer that the parts were not available. I’ve made two trips at the dealership of an hour drive. And 14 phone calls and have absolutely no answer to what is going on. The sales department is great. But the service department has no clue what they are doing. More
by rhg31975
Other Employees Tagged: Joe Flanigan, Tyler Bone, Richard Lewis, Tommy Malone, Jordan Waters, Terry Ford, Jason Lamarre, Richie Goetz, Kevin Etters
November 12, 2024
Ginger always goes above and beyond for her customers. The team that John Heaton and Tyler Bone has constructed provides a great customer service throughout the North Georgia Area. The team that John Heaton and Tyler Bone has constructed provides a great customer service throughout the North Georgia Area. More
by PATRICK.MARTEL79
Verified CustomerOther Employees Tagged: Tyler Bone, Terry Ford , Ginger
November 08, 2024
We have Always excellent customer service. I have never had anything but great care. Thanks I have never had anything but great care. Thanks More
by CSWEET53
Other Employees Tagged: Jordan Waters, Terry Ford, Richie Goetz, Kevin Etters
November 04, 2024
Best dealer expeirence i have had, i would highly recommend Shottenkirk Honda to all my family and friends. recommend Shottenkirk Honda to all my family and friends. More
by GREG
Other Employees Tagged: Tyler Bone, Richard Lewis, Brittany Lewis, Tommy Malone, Jason Lamarre, Kevin Etters, Dustin Waits
October 30, 2024
Great team! Always very professional, polite and helpful with any service I have ever received. Always very professional, polite and helpful with any service I have ever received. More
by BELINDAWHIRLEY
Other Employees Tagged: Tyler Bone, Terry Ford
October 30, 2024
Had a leisurely wait while I had my vehicle serviced and could have been driven to the shopping center if I wanted. could have been driven to the shopping center if I wanted. More
by FLANCO
Other Employees Tagged: Jordan Waters, Terry Ford, Richie Goetz, Kevin Etters
October 30, 2024
Nice service everyone was amazing with me and my wife. We are very appreciate for everything We are very appreciate for everything More
by Percy Z Boggiano
Other Employees Tagged: Michael Welch, Brittany Lewis, Jordan Waters, Terry Ford, Jorge Ortiz, Richie Goetz, Kevin Etters, Bobby Watkins , Sherry and Colton 5 stars
October 25, 2024
The service is always exceptional and the staff is phenomenal. I love taking my car there. phenomenal. I love taking my car there. More
by CRYSTALZACHERY37
Other Employees Tagged: Jordan Waters, Terry Ford, Richie Goetz, Kevin Etters
October 23, 2024
The service department is excellent at handling. maintenance on your vehicle and service. Thank you John and staff for taking care of us! maintenance on your vehicle and service. Thank you John and staff for taking care of us! More
by rebeccabowden97
Other Employees Tagged: Jordan Waters, Richie Goetz, Kevin Etters
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