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John Heaton
John Heaton at Shottenkirk Honda of Cartersville
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John Heaton

Assistance Service Manager

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

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4.7
22 Reviews
4.7

22 Reviews

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22 Reviews of John Heaton

December 20, 2024

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Employee Rating

Super place to purchase a new vehicle as i did 2024 HRV. No Hassle! I have take my car back for first oil change and they even washed my car! Very Satisfied, Stephen W More

by Stephen W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Corley, Tyler Bone, Richard Lewis, Dana Fancher, Michael Welch, Brittany Lewis, Jordan Waters, Jason Lamarre, Jorge Ortiz

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Dec 22, 2024

Shottenkirk Honda of Cartersville responded

Thank you, Stephen, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

Dec 20, 2024

Stephen W. responded

This is a wonderful place to purchase a new or used vehicle and for service! Five stars with a Great Staff! Customer for over 25 years. Stephen W

November 23, 2024

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Employee Rating

Bought 2025 Honda civic for my daughter. Two days later a safety recall was announced. Part came in I was called by the assistant service manager John Heaton. He informed me the part was in. More

by rhg31975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Ford

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Nov 28, 2024

Shottenkirk Honda of Cartersville responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

November 12, 2024

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Employee Rating

Ginger always goes above and beyond for her customers. The team that John Heaton and Tyler Bone has constructed provides a great customer service throughout the North Georgia Area. More

by PATRICK.MARTEL79
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone, Terry Ford , Ginger

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Nov 13, 2024

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Patrick, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

November 08, 2024

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Employee Rating

We have Always excellent customer service. I have never had anything but great care. Thanks More

by CSWEET53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters, Terry Ford, Richie Goetz, Kevin Etters

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Nov 11, 2024

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 04, 2024

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Employee Rating

Best dealer expeirence i have had, i would highly recommend Shottenkirk Honda to all my family and friends. More

by GREG
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone, Richard Lewis, Brittany Lewis, Tommy Malone, Jason Lamarre, Kevin Etters, Dustin Waits

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Nov 07, 2024

Shottenkirk Honda of Cartersville responded

Greg, thank you for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

November 02, 2024

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Purchased a used car that had an issue. They fixed it without hesitation. Highly recommended! More

by CDANTEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 05, 2024

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. John and our team appreciate your business and hope to see you again soon!

October 30, 2024

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Great team! Always very professional, polite and helpful with any service I have ever received. More

by BELINDAWHIRLEY
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone, Terry Ford

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Oct 30, 2024

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you, Belinda. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

October 30, 2024

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Nice service everyone was amazing with me and my wife. We are very appreciate for everything More

by Percy Z Boggiano
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Welch, Brittany Lewis, Jordan Waters, Terry Ford, Jorge Ortiz, Richie Goetz, Kevin Etters, Bobby Watkins , Sherry and Colton 5 stars

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Oct 30, 2024

Shottenkirk Honda of Cartersville responded

Percy, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 30, 2024

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Employee Rating

Had a leisurely wait while I had my vehicle serviced and could have been driven to the shopping center if I wanted. More

by FLANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters, Terry Ford, Richie Goetz, Kevin Etters

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Oct 31, 2024

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

October 25, 2024

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Employee Rating

The service is always exceptional and the staff is phenomenal. I love taking my car there. More

by CRYSTALZACHERY37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters, Terry Ford, Richie Goetz, Kevin Etters

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Oct 25, 2024

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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