John Gaines | Page 61

I have never been a customer but when our college kid’s Volvo went down Gorges treated me like were old college buddies- awesome work and experience Volvo went down Gorges treated me like were old college buddies- awesome work and experience More

by scotto Verified Customer Verified Customer

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The service department is fantastic! Josh and Cory kept me updated on the progress of my car throughout the day! They are an extremely professional group and they treat their clients well! me updated on the progress of my car throughout the day! They are an extremely professional group and they treat their clients well! More

by andreab Verified Customer Verified Customer

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The service was great, I was very pleased. If I may add a comment, 25 words is far too much to expect for a survey like this. comment, 25 words is far too much to expect for a survey like this. More

by MEGKESTER Verified Customer Verified Customer

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With one exception, the overall satisfaction with the dealership has been excellent. After purchasing the vehicle, I felt like it had been the least painful of all my lifetime purchases. My wife was also dealership has been excellent. After purchasing the vehicle, I felt like it had been the least painful of all my lifetime purchases. My wife was also very comfortable with the Sale’s person and that was important to me. At time of first 12 month service,, we were surprised to be charged for a normal tire rotation. We had been led to believe that normal maintenance was covered by our lease agreement. Then surprise, tire rotation is not considered normal maintenance. It wasn’t the money involved which was very little.After expressing our disappointment, the Sale’s person offered to reimburse us for our out of pocket expense which was nice of him but not nice enough to forget what had transpired. We love the car but it doesn’t look like I’m going to be able to get past being misled at time of sale. It will probably be the only Volvo we will ever drive. Sad but true. More

by RJFLAN Verified Customer Verified Customer

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I have worked with Josh in service abd he is by far the best person to deal with in service. Got us in and a loaner vehicle as well. best person to deal with in service. Got us in and a loaner vehicle as well. More

by BSCHMIDT4 Verified Customer Verified Customer

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Frictionless, courteous service, with clear communication about what is needed to maintain and the associated costs. Easy to set up appointments and to arrange for a loaner vehicle. about what is needed to maintain and the associated costs. Easy to set up appointments and to arrange for a loaner vehicle. More

by YP Verified Customer Verified Customer

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Great efficient service.I had previously called to set up a recall and at the time they didn’t have the parts so they said they would give me a call when they got them and they did a recall and at the time they didn’t have the parts so they said they would give me a call when they got them and they did More

by Pearlybird1988 Verified Customer Verified Customer

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Great service as always. I drive 2 1/2 hours to get service here. They are always on time and communicate necessary information. I won’t go anywhere else service here. They are always on time and communicate necessary information. I won’t go anywhere else More

by VVLACH Verified Customer Verified Customer

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The staff always treats me well and respects my time. They get my car serviced promptly and get me on my way as soon as possible They get my car serviced promptly and get me on my way as soon as possible More

by terry Verified Customer Verified Customer

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Extremely profession, friendly, helpful, and service oriented. All the work was done in a timely and quality manner. The customer service desk could not have been more attentive and friendly. oriented. All the work was done in a timely and quality manner. The customer service desk could not have been more attentive and friendly. More

by Mflundell Verified Customer Verified Customer

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