John Caruso | Page 17

Great experience First BMW purchase. Westlake BMW made it a great experience at every step. Entire team was professional, knowledgeable and friendly. Looking forward t First BMW purchase. Westlake BMW made it a great experience at every step. Entire team was professional, knowledgeable and friendly. Looking forward to enjoying my BMW. More

by PH Verified Customer Verified Customer

Report | Print

Again Very Happy Today It's been over ten years and my 4th (maybe 5th) car here. As alway excellent service and great experience . Couldn't be happier. Special thanks to Joh It's been over ten years and my 4th (maybe 5th) car here. As alway excellent service and great experience . Couldn't be happier. Special thanks to John and Robert! More

Report | Print

Excellent. My 5th car here. Very very very very very Excellent. My 5th car here. Very very very very very very very very very very very very very very very very very very very professional Excellent. My 5th car here. Very very very very very very very very very very very very very very very very very very very professional More

by WSTANFIELD001 Verified Customer Verified Customer

Report | Print

Great Experience I had a great sales experience - John Caruso was great to work with, no pressure sales, worked to find the right car for us and helped us take our car I had a great sales experience - John Caruso was great to work with, no pressure sales, worked to find the right car for us and helped us take our car home on the same day we traveled in from Michigan. The sales manager was practical and extremely good to work with he and the story had by far the best inventory in the area. Overall a very good experience. More

Report | Print

Excellent new car service and sales experience The return of my leased car and the experience with ordering a new car was easy, painless and hassle-free. Everyone was very professional. everythi The return of my leased car and the experience with ordering a new car was easy, painless and hassle-free. Everyone was very professional. everything was organized on the day I picked the new car up. Time is important to me and they didn't waste any. More

Report | Print

Excellent experience I've purchased 5 BMWs from Westtake BMW. I keep coming back due to the excellent experience and esteemed brand! I know purchasing a new car is not an I've purchased 5 BMWs from Westtake BMW. I keep coming back due to the excellent experience and esteemed brand! I know purchasing a new car is not an easy process. However, BMW Westlake and Jerry Mancini always make the process easy and quick. They are patient with me as I research what I am looking for in a vehicle and always fair in their pricing. The finance process with Mike was quick and efficient. The genius (Ian) is a great addition to the team. I left happy and well educated on my new vehicle all the features and bells and whistles.I keep going back to BMW for the brand but more so because of the people and the experience! Well done! More

Report | Print

a comfortable experience i never look forward to buying a car, but working with John Caruso and the staff at BMW of Westlake was very pleasant experience. I bought a vehicle, i never look forward to buying a car, but working with John Caruso and the staff at BMW of Westlake was very pleasant experience. I bought a vehicle, I was not sold a vehicle More

Report | Print

Great Service Was able to get new Leased car early (old one expiring in a few months) with John's help quickly and hassle free. John was a true professional. Was able to get new Leased car early (old one expiring in a few months) with John's help quickly and hassle free. John was a true professional. More

Report | Print

Great customer service OI just picked up my leased X5. It's the 4th BMW I have leased and I've worked with John Caruso and Mike Niedzwiecki on all of them. The team is highl OI just picked up my leased X5. It's the 4th BMW I have leased and I've worked with John Caruso and Mike Niedzwiecki on all of them. The team is highly professional and efficient. More

Report | Print

I truly enjoyed the experience! My wife an I came in with our expectations of being coerced into a price and options that we didn't want. But quickly discovered that your employees w My wife an I came in with our expectations of being coerced into a price and options that we didn't want. But quickly discovered that your employees were helpful and gracious. They were more like friends that we hadn't see in years. Sadly, the experience was shortened because we came in later in the day and although the dealership stayed open longer to complete our sale we rushed to help get everyone home. I'm especially grateful for Dirk who was informative and honest. Big thanks to Kelly who was our sales person. We're sorry for making you run back and forth to get answers for our questions. And thanks to John who took us out for our first test drive. More

Report | Print