John Brennan
John Brennan at Concordville Subaru

John Brennan | Page 16

Service Advisor

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

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4.9
573 Reviews

Dealership Experience

7 yrs, 5 mos

4.9

573 Reviews

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573 Reviews of John Brennan

September 23, 2022

Dealership Rating
Employee Rating

CS has always been there for me. This was no exception. My check engine light came on, and remained on for a few days before I could get it checked. Of course, when I brought it i More

by CHUCKWALLACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa McElwee

Sep 26, 2022

Concordville Subaru responded

Hi CHUCKWALLACE, Thank you for your 5-star review. We are delighted to hear our service team took care of you during your service visit. We hope to see you soon. have a great day. Sincerely, Chuck DeSantis - General Manager

September 23, 2022

Dealership Rating
Employee Rating

Amazing customer service and prompt attention to details. The service agent recorded all the details of my request and let me know the results of the service. More

by JCARRASQUILLOPR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julian Caraballo

Sep 23, 2022

Concordville Subaru responded

Hi JCARRASQUILLOPR, Thank you for your 5-star review. We are glad to hear our team was excellent during your service. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 22, 2022

Dealership Rating
Employee Rating

A well organized maintenance garage. Good Mechanics and good other staff who coordinate The busy schedule. More

by TPA0504
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Julian Caraballo

Sep 23, 2022

Concordville Subaru responded

Hi TPA0504, We appreciate you taking the time to write to us. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 21, 2022

Dealership Rating
Employee Rating

Great job as usual! Mark and John do everything possible to help you out; warranty's, loaners, parts etc. and great communication. If you have performance parts Concordv More

by STACKS556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers

Sep 21, 2022

Concordville Subaru responded

Hi STACKS556, Thank you for your 5-star review. We are glad to hear Mark and John were helpful during your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 20, 2022

Dealership Rating
Employee Rating

Fantastic Customer Service Professionals - they will always try to get you taken care of! This site is one of the Best in the Business! More

by ANASTASIMICHAEL8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Scannapieco, Dana Violi

Sep 21, 2022

Concordville Subaru responded

Hi ANASTASIMICHAEL8, Thank you for your 5-star review. We are delighted to hear our team took excellent care of you during your visit. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

Sep 21, 2022

ANASTASIMICHAEL8 responded

Good Morning Mr. DeSantis, You are very welcome and Hope you received my e-mail with positive regards to Ms. Lauren Scannapieco. Thank you for running such a Good time and find your customer service to being some of the best in the business. Gratefully Michael, Tara & Baby A - One the way!

September 20, 2022

Dealership Rating
Employee Rating

Excellent service. Great waiting room area. The service reps are kind and always ready to answer any questions. More

by ERIK.D.MICHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa McElwee

Sep 21, 2022

Concordville Subaru responded

Hi ERIK.D.MICHAEL, We appreciate your 5-star review. We are glad to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 19, 2022

Dealership Rating
Employee Rating

My advisor John Brennan was very kind and he kept me up to date and answered all of my questions. More

by EGrimaldi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2022

Concordville Subaru responded

Hi EGrimaldi, We appreciate your 5-star review. We are delighted to hear John was excellent during your service visit. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 18, 2022

Dealership Rating
Employee Rating

Staff is friendly, forthright, and informative. The facilities are clean and modern. Very good place to get your vehicle serviced. More

by RONZZO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2022

Concordville Subaru responded

Hi RONZZO1, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We are looking forward to seeing you at your next service. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 18, 2022

Dealership Rating
Employee Rating

The staff at Concordville Subaru are always kind, helpful and bend over backwards to do their very best for the customer, at least if that customer is me or my mother or my son. More

by DHBUCKLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers, Julian Caraballo , Lauren Scannapieco, Dana Violi

Sep 19, 2022

Concordville Subaru responded

Hi DHBUCKLEY, We appreciate you taking the time to write to us. We are glad to hear our team was excellent during your buying experience. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 16, 2022

Dealership Rating
Employee Rating

Service representatives are very helpful. I really appreciate their guidance and support. Appointments are easy to make online and if you decide to wait they are prompt and complete the work More

by MAPRN3523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Zegac

Sep 19, 2022

Concordville Subaru responded

Hi MAPRN3523, Thank you for your 5-star review. We are delighted to hear our service team was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

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