Friendly, quick service, informative I don’t have
anything else to add. This is ridiculous making us fill this out. I give the service man 5 stars. I’m done
anything else to add. This is ridiculous making us fill this out. I give the service man 5 stars. I’m done
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by ltomey88
Verified Customer
Verified Customer
Service Price Transparency
Mar 01, 2024 -
Jim Norton Toyota Tulsa responded
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!
Sincerely, Courtney, Jim Norton Auto Group
Joey was very clear in what needed to be done at this
visit as well as what would be next on the agenda. Service was quick, even with the addition of a new battery, and Joey kept us informed and taken c
visit as well as what would be next on the agenda. Service was quick, even with the addition of a new battery, and Joey kept us informed and taken care of at payment.
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by PWILSON74104
Verified Customer
Verified Customer
Service Price Transparency
Mar 01, 2024 -
Jim Norton Toyota Tulsa responded
Thanks for your awesome review! We're very happy to hear that Joey was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Have a great day!
Sincerely, Courtney, Jim Norton Auto Group
Very friendly reps and quick efficient service.
Everyone was so polite and courteous. Will definitely keep going here.
Everyone was so polite and courteous. Will definitely keep going here.
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by racedad11884
Verified Customer
Verified Customer
Service Price Transparency
Feb 29, 2024 -
Jim Norton Toyota Tulsa responded
Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future.
Sincerely, Courtney, Jim Norton Auto Group
The new system at Toyota is less personal.
You check your vehicle in with a service advisor, and check out with a cashier. No personal interaction / feedback from the service advisor.
It m
You check your vehicle in with a service advisor, and check out with a cashier. No personal interaction / feedback from the service advisor.
It may be more efficient for Toyota, but there is no longer personal interaction with an advisor after the vehicle service is completed.
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by mmccoy9966
Verified Customer
Verified Customer
Feb 22, 2024 -
Jim Norton Toyota Tulsa responded
We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. We’d like to discuss the concerns you mention, but cannot recognize you from the review name used - kindly reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com.
Sincerely, Courtney, Jim Norton Auto Group
The dealership staff is helpful in their recommendations
and the work is completed in a timely manner.
and the work is completed in a timely manner.
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by ALMEIDASMITH
Verified Customer
Verified Customer
Feb 21, 2024 -
Jim Norton Toyota Tulsa responded
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road.
Sincerely, Courtney, Jim Norton Auto Group
Excellent customer service and minimal wait time, will
use JN for all my vehicle services
use JN for all my vehicle services
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by PCURRIN1
Verified Customer
Verified Customer
Service Price Transparency
Feb 20, 2024 -
Jim Norton Toyota Tulsa responded
Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future.
Sincerely, Courtney, Jim Norton Auto Group
Quality work, parts available, parts and service
reasonably priced, Knowledgeable customer service representative, quality parts reasonably priced fast service, clean comfortable facility for waiter
reasonably priced, Knowledgeable customer service representative, quality parts reasonably priced fast service, clean comfortable facility for waiters. Employees made customers feel welcome.
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by YONKERS1950
Verified Customer
Verified Customer
Service Price Transparency
Feb 20, 2024 -
Jim Norton Toyota Tulsa responded
Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future.
Sincerely, Courtney, Jim Norton Auto Group
Super fast, great people, convenient and trustworthy.
Joey Ryan and Greg foster are crazy valuable to jim norton toyota
Joey Ryan and Greg foster are crazy valuable to jim norton toyota
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by JOEBETHBRAXTON
Verified Customer
Verified Customer
Service Price Transparency
Feb 20, 2024 -
Jim Norton Toyota Tulsa responded
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely, Courtney, Jim Norton Auto Group
Not only did they get me in right away, the customer
service is always excellent. Mr. Ryan makes getting my car serviced enjoyable and takes time to explain how everything works within my plan.
service is always excellent. Mr. Ryan makes getting my car serviced enjoyable and takes time to explain how everything works within my plan.
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by shallena
Verified Customer
Verified Customer
Service Price Transparency
Feb 20, 2024 -
Jim Norton Toyota Tulsa responded
Thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions.
Sincerely, Courtney, Jim Norton Auto Group
Your team was prompt & thorough in servicing our car and
waiting room facilities were excellent!
waiting room facilities were excellent!
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by JO2STEPP
Verified Customer
Verified Customer
Service Price Transparency
Feb 16, 2024 -
Jim Norton Toyota Tulsa responded
Thank you for taking the time out of your day to share your wonderful experience with us! We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service.
Sincerely, Courtney, Jim Norton Auto Group
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