Joey Pugliese

Would not think of taking my cars to any other place to be serviced. They treat me and my wife like family. From the sales department to the service department and most of all the parts department. Won be serviced. They treat me and my wife like family. From the sales department to the service department and most of all the parts department. Wonderful place to do business with. More

by BIG"G" Verified Customer Verified Customer

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Unfortunately 1 star is the lowest option to leave. I purchased a 2017 CTS-V from these guys and was assured it was in all around great condition. I brought the car home in an enclosed trailer to Ohio I purchased a 2017 CTS-V from these guys and was assured it was in all around great condition. I brought the car home in an enclosed trailer to Ohio and within 100 miles of owning the vehicle, I had the check engine light come on. I called in and spoke with Shane, who told me not to worry as they would take good care of me. After taking the vehicle to a GM ase certified master tech, my mechanic explained to me that there was no way I caused the chronic, long term damage that was done. I then spoke with Joey the gm, who also made it sound like they were willing to help. Here's where it goes downhill and shady. They tell me they will get me a new motor at cost, but not contribute any assistance. They then proceed to tell me the price of the new motor will be $10,400 + tax. To find out actual cost is somewhere around $9300. On top of me buying a vehicle with long term engine damage, their idea of "helping" me is to gouge me out of $1100 more. They lay blame to me instead of help rectify the situation. They also said they couldn't sell me an extended warranty for the vehicle (another red flag). Honesty and integrity is few and far between these days and I'd avoid Andrew's Cadillac at all cost. They sold me a vehicle they won't stand behind. After spending $65,000 on a vehicle that broke immediately and offer no assistance, instead trying to capitalize off of my misfortune and make money off of me buying a new motor from them, is egregious. Buyer beware! More

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Georgia is always so professional and efficient! By far the best Service Representative we’ve experienced! Top notch! By far the best Service Representative we’ve experienced! Top notch! More

by GINA4UT Verified Customer Verified Customer

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Brought car in to fix a leak. Repair cost $2700 and car still has the leak. Called twice to let them know leak still present never got a call back. Went to dealership spoke wit Repair cost $2700 and car still has the leak. Called twice to let them know leak still present never got a call back. Went to dealership spoke with GM they took car again. Returned 3 days later and leak still present. Never received followup call. This is a follow up to a negative review let on 2/25/2025. After taking my car back again for a persistent problem, the dealership went above and beyond any expectations I had. Not only did they fix the problem but they went out of their way to show they truly care about their customers satisfaction. Thank you, I sincerely appreciate it. More

by KARENSTUBBE Verified Customer Verified Customer

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This is my second vehicle I have purchased from Andrews. Everyone treated me with the upmost respect and were very professional during the process. Everyone treated me with the upmost respect and were very professional during the process. More

by KBAY0 Verified Customer Verified Customer

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Excellent Dealership. Gives Professional Service. Highly Recommended Sales Team very good to work with . The Service Department is top notch. Thank You Gives Professional Service. Highly Recommended Sales Team very good to work with . The Service Department is top notch. Thank You More

by anghdeck1 Verified Customer Verified Customer

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Outstanding staff, Outstanding facility and an outstanding LYRIQ! I am very happy with my experience. The building is beautiful and very clean. The only drawback was the hours it took to comple outstanding LYRIQ! I am very happy with my experience. The building is beautiful and very clean. The only drawback was the hours it took to complete the purchase. Joey had an emergency and he knows how much I dislike staying in the dealership all day. Jena was very professional and has a total understanding of the LYRIQ. Jena explained every option and bell and whistle. I was very excited and somehow I got home without a charger cable. I returned to the dealership on Saturday to pick up a cable. Everyone there knew I was coming and they treated Cyndi and I like royalty 🫅. Cyndi loves the vehicle too! Thank you Jena and all the staff at Mt Juliet. I would like that Blue Cadillac Hat! Have a great August and remainder months of 2024. Hey Joey did you get the Bread???? Ronnie Natale! More

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After a rough start, through no fault to anyone. David and Joey went above and beyond to make everything right. My wife is very happy with how it turned out, which makes me even happier. Thank yo David and Joey went above and beyond to make everything right. My wife is very happy with how it turned out, which makes me even happier. Thank you David and Joey for everything!! Will b seeing you again. More

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GIORGIO IS ONE OF THE MOSTR PERSONABLE AND KNOWLEDGEABLE SERVICE MANAGERS I HAVEWORKED WITH. EVERYONE AT ANDREW’S MAKES YOU FEEL SPECIAL. LOVE THE NEW FACILITY! SERVICE MANAGERS I HAVEWORKED WITH. EVERYONE AT ANDREW’S MAKES YOU FEEL SPECIAL. LOVE THE NEW FACILITY! More

by patrick.slota Verified Customer Verified Customer

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Outstanding service and professionalism. I was able to pick out the exact SUV I would looking to purchase. Made the entire process easy!! I was able to pick out the exact SUV I would looking to purchase. Made the entire process easy!! More

by klong16 Verified Customer Verified Customer

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