Joey Cheng
Joey Cheng at Heritage Toyota Owings Mills
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Joey Cheng

Sales Associate

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

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27 Reviews

Dealership Experience

20 yrs, 1 mo

Industry Experience

20 yrs, 1 mo

Languages Spoken

Mandarin Mandarin

not yet
rated

27 Reviews

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27 Reviews of Joey Cheng

December 07, 2023

Dealership Rating
Employee Rating

I requested pricing from Joey Cheng and Phil Stillman on a couple 4Runners. The pricing was sent in a timely manner and were really great. I however did not purchase from this dealership, but it was only be More

by r2giants
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Phil Stillman

Dec 08, 2023

Heritage Toyota Owings Mills responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 12, 2023

Dealership Rating
Employee Rating

fantastic sales experience, I would highly recomnmend this dealership, great communication and there was no pressure, thank you! More

by jmleary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Brown

Jun 02, 2023

Heritage Toyota Owings Mills responded

Hi Jmleary, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 02, 2023

Dealership Rating
Employee Rating

Joey was very helpful, knowledgeable, and friendly. This was my second time buying a car from Heritage Owings Mills and I will be back again. More

by Sean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 02, 2023

Heritage Toyota Owings Mills responded

Hi Sean, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 24, 2023

Dealership Rating
Employee Rating

We have bought three cars from Joey, and he was always the best. He was knowledgeable, and he found the car I wanted without a fuss. He was an honest salesman and easy to work with. If I need a car, I ema More

by D.H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 26, 2023

Heritage Toyota Owings Mills responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about the services you received and thank you again for choosing Heritage Toyota Owings Mills!

July 13, 2022

Dealership Rating
Employee Rating

I purchased my vehicle a few weeks ago and I am impressed! I initially had a few that I researched and expressed interest in and Joey assured they would be on the lot for me to test drive! However, More

by Chennel C
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Thornton

Jul 15, 2022

Heritage Toyota Owings Mills responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 02, 2022

Dealership Rating
Employee Rating

Joey was extremely helpful. He didn’t waste my time and took the time to explain everything in the car and all my questions. The financial people were great too. More

by margaretnicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Kim, Manalee Zarrabian

Jun 03, 2022

Heritage Toyota Owings Mills responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 24, 2022

Dealership Rating
Employee Rating

Contacted about a Vehicle on a Wednesday Evening, Got the Ball Rolling Showed up at 9am on Thursday and Was Driving Back home to Delaware By 11am and Made it to work By 4pm. Very Easy to Work With all Around More

by Scott S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erika Hodge , Stafford Horetz

Mar 27, 2022

Heritage Toyota Owings Mills responded

Hello Scott, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Owings Mills. We hope you continue to choose us for all your automotive needs! Take care!

September 19, 2020

Dealership Rating

First time to this dealership and Joey Cheng couldn’t have been more helpful & experienced, also want to thank Aaron & Erika for being so helpful. More

by Cathybevins
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Erika Hodge , Joey Cheng, Aaron Veerothai

Sep 24, 2020

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

August 26, 2020

Dealership Rating

I purchased a new Tacoma from Mr. Cheng last week, 21 Aug 2020. He located the exact Tacoma I was looking for and made it a pleasure to purchase it. This is the second vehicle this year my family has pur More

by farmeriii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joey Cheng

Aug 30, 2020

Heritage Toyota Owings Mills responded

Hello, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen! Thank you and we hope to see you again! Safe travels!

October 14, 2019

Dealership Rating

Great People - Excellent Job All Around I recently purchase a preowned 2018 4Runner at Heritage Toyota. From beginning to end, the process was polished and professional. Joey Cheng was a com More

by Benjhe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Erika Hodge , Joey Cheng, Darrin Porter

Oct 15, 2019

Heritage Toyota Owings Mills responded

Benjhe, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We're happy you found our staff to be so supportive during your experience here at Heritage Toyota Owings Mills. We want all our customers to feel this way when leaving our dealership!

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