Joel Gappa | Page 6

Our interaction with Joel Gappa was great. He reached out as our Infiniti QX50 lease was ending to discuss our options. We chose to purchase the vehicle and appreciated his attentiveness to He reached out as our Infiniti QX50 lease was ending to discuss our options. We chose to purchase the vehicle and appreciated his attentiveness to us. It gives the customer a lot of confidence to be served by such an experienced and qualified expert. Joel answered all our questions and explained everything fully. The interaction was top notch and we wish him much success on his drive toward “4000” sales. More

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The best sales people Joel Gappa was awesome everyone are very friendly will come back very friendly will come back More

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Great product knowledge and knows how to treat a customer. Joel was very helpful and made the process easy. customer. Joel was very helpful and made the process easy. More

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I don't typically take time to leave reviews but this was, by far, one of the best car buying experiences I have had in a really long time! This purchase was a special one because I finally getting my f was, by far, one of the best car buying experiences I have had in a really long time! This purchase was a special one because I finally getting my first luxury vehicle and it was a big decision to chose the QX60. I will say, Joel (and Janine) were key in my decision making process. When Joel realized that the QX60 that I had on placed a deposit on was delayed and would not arrive by the estimated date, he placed me at the top of the priority list for the next one that became available. He made sure that I was able to have my truck for my birthday! Joel was just very easy to work with. He was friendly, funny, took his time with my husband and I, and sent lots of pictures to help make sure I was comfortable with my decision. He also stayed late to make sure that he was able to show me all the features of my new truck before letting me leave the lot! I highly recommend this dealership. Vince and Stan were also great! More

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Helpful, accommodating, and strong communication. Upfront, honest and Easy to work with. Great client experience! Upfront, honest and Easy to work with. Great client experience! More

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Perfect service every time we need it. Sebastian is professional in every detail. Very friendly and helpful service via phone. Sales service is also a pleasure, we bought two cars in this place with J professional in every detail. Very friendly and helpful service via phone. Sales service is also a pleasure, we bought two cars in this place with Joel’s great help. More

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The client advisor I worked with at Infiniti of Hoffman Estates, Joel, is a true professional. Joel's follow-up, responsiveness and his commitment to making the purchase of my new car a simple experience w Estates, Joel, is a true professional. Joel's follow-up, responsiveness and his commitment to making the purchase of my new car a simple experience was second to none. Make sure you ask for Joel when you walk into this dealership - you will not be disappointed. More

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Clean, friendly, service oriented, flexible hours, responsive via phone and email, convenient location, flexible test drive options. responsive via phone and email, convenient location, flexible test drive options. More

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Made the car buying experience painless and for once actually enjoyable. My salesman Joel was amazing the whole time.and delivered on all his promises. I would definitely recommend them actually enjoyable. My salesman Joel was amazing the whole time.and delivered on all his promises. I would definitely recommend them More

by BRIAN@AMICITERRAZZO.COM Verified Customer Verified Customer

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Pleasure working with Alex and helping me with everything Very happy with the sale overall Very happy with the sale overall More

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