Joel Gappa | Page 17

Joel Works for You! Joel was super helpful in getting into the QX50 we really wanted at a payment we could manage. This is the second car we've bought from him, and won't Joel was super helpful in getting into the QX50 we really wanted at a payment we could manage. This is the second car we've bought from him, and won't be the last! More

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Great experience. We came in looking for a used Volvo, but ended up buying an Infiniti instead. The folks at the dealership didn't push us at all, but gave us every opp We came in looking for a used Volvo, but ended up buying an Infiniti instead. The folks at the dealership didn't push us at all, but gave us every opportunity to see whatever cars we wanted to look at, while helping to educate us about all of them. By the time we were finished, it was clear to us that the QX60 met our needs best, and presented the best value. We are thrilled with it, and appreciate the time Joel and the other guys took with us. More

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Always a Great Experience This is the second vehicle I purchased with Joel. It has always been a great experience. The transaction is never rushed, Joel makes sure you unders This is the second vehicle I purchased with Joel. It has always been a great experience. The transaction is never rushed, Joel makes sure you understand the vehicle and all the details of your purchase. I would recommend Joel to anyone. I never consider calling anyone else once I am ready to make a decision on a vehicle. More

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Amazing service Employees were very helpful and considerate of what I wanted. They provided amazing service and we’re very enthusiastic about ensuring I get a great d Employees were very helpful and considerate of what I wanted. They provided amazing service and we’re very enthusiastic about ensuring I get a great deal. Would definitely recommend to others More

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The people are what make the difference!` A special thank you to Joel and Rick for making things happen quickly and efficiently. I have dealt with other Hoffman Estates dealers and all have b A special thank you to Joel and Rick for making things happen quickly and efficiently. I have dealt with other Hoffman Estates dealers and all have been great but these 2 guys make Infiniti a step above. Even being an out of state deal, they worked as if I was there in front of them and have followed up several times to make sure everything was good. I have always bought cars out of state and these are the first guys I try. I wish them luck and thank them sincerely for their help! Take care guys and good luck! Thanks, John More

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BMW Purchase We were looking for a low mileage BMW and found the BMW X3 at Infiniti of Hoffman Estates. The dealership was very easy to deal with, with no hagglin We were looking for a low mileage BMW and found the BMW X3 at Infiniti of Hoffman Estates. The dealership was very easy to deal with, with no haggling on price and the vehicle was EXACTLY what we were looking for. Joel was very upfront and honest and not your typical car salesman. I am glad we made the trip as we are very happy with our new vehicle! More

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Best car buying experience Joel Gappa was incredibly helpful and understandable of my situation, and did everything he could to get me into the vehicle. I would absolutely recom Joel Gappa was incredibly helpful and understandable of my situation, and did everything he could to get me into the vehicle. I would absolutely recommend to everyone that they try Joel Gappa before going to another dealer. More

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Best Car buying experience This is the 4th vehicle I've leased or purchased from Joel Gappa. He is by far the most professional auto sales consultant I've ever encountered and This is the 4th vehicle I've leased or purchased from Joel Gappa. He is by far the most professional auto sales consultant I've ever encountered and the #1 reason I buy from Motor Werks. He's knowledgeable, likeable, responsive, completely professional and has never once made me feel pressured. If you're in the market for an Infiniti or any other vehicle Motor Werks sells, you should call Joel. You won't be disappointed. More

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Individuals who Assisted During the transaction While Joel is our primary contact at Motor Werks, there our four additional individuals who deserve a notice of recognition: 0 Ziggy - he was inst While Joel is our primary contact at Motor Werks, there our four additional individuals who deserve a notice of recognition: 0 Ziggy - he was instrumental in consummating our purchase of the Honda - CRV. It was a pleasure to work with him. 0 Jae - this is a true professional. Even though we mentioned that we normally work with Joel, (He even told us to work through Joel but that he would be more than happy to help us), he was instrumental is finding the 'right' vehicle for us and taking the time to discuss the attributes of the vehicle. As we were leaving the Motor Werks lot, Jae came out to give us additional pointers on the vehicle and he also sent us a video link tutorial on the vehicle. He went far beyond our expectations. 0 Aaron - This is another individual with which it was a pleasure to work. As any conscience buyer we did our homework on price but, that was unnecessary, Aaron quoted us a price which, in our minds, gave us the best overall value based on the continued level of service we receive from the dealership. We appreciate Aaron's help and salesenship, More

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This is how car buying should be!! From the moment we walked in, we knew this was going to be a good experience. Joel is the friendliest and most understanding salesman we have ever met From the moment we walked in, we knew this was going to be a good experience. Joel is the friendliest and most understanding salesman we have ever met. Worked with us at our pace, never pushy and went above and beyond in making things both convenient and comfortable. Rick was also a pleasure to work with. He took the time to make sure we were happy with everything. We looked at several different types of both new and used vehicles over several days. . My only negative is that we didn't shop here previously. An incredible selection of both new and used cars. We wouldn't hesitate to recommend both Joel and Rick to anyone, and look forward to working with them again in the future. Our finance guy, Michael was also top notch. Thanks to everyone. Awesome experience! More

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