Joe Toepfer
Joe Toepfer at Gunn Honda

Joe Toepfer

Service Manager

Gunn Honda

14610 W Interstate 10
San Antonio, TX 78249

4.9
255 Reviews
4.9

255 Reviews

Write a Review

255 Reviews of Joe Toepfer

October 31, 2024

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Employee Rating

Efficient and friendly service. Scheduled appointment and lasted the time they estimated. Clean waiting room. More

by aaronjackson
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Recommend Dealer
Yes
Nov 11, 2024

Gunn Honda responded

Thank you for your feedback! We’re glad to hear that you experienced efficient and friendly service and that your appointment stayed on schedule. It's great to know you appreciated our clean waiting room as well. We look forward to serving you again!

Nov 12, 2024

Gunn Honda responded

Thank you so much for your thoughtful review! We're delighted to hear that you enjoyed our friendly service and comfortable waiting area. It’s great to know our communicative staff and quick turnaround met your expectations, and we’re especially pleased that your vehicle was returned even cleaner than when you arrived. We look forward to welcoming you back for future visits!

October 01, 2024

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It was respectful and quick service. They were very professional and didn’t try to push for unnecessary repairs that would have pushed my budget. More

by Drew
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Recommend Dealer
Yes
Oct 01, 2024

Gunn Honda responded

Thank you for sharing your experience! We're glad to hear that you received respectful and quick service. It's important to us that our customers feel confident in our professionalism, and we're happy we could provide honest service without pressuring unnecessary repairs. We appreciate your trust!

August 15, 2024

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I had two car windows repaired. The service had to order parts overnight and my vehicle was repaired the next day. Joe, the service representative, noticed a break light was out an More

by Kevin
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Recommend Dealer
Yes
Aug 15, 2024

Gunn Honda responded

Thank you, Kevin, for sharing your experience! We're glad we could get your car windows repaired quickly and efficiently. It's great to hear that Joe went the extra mile by noticing and replacing your brake light as well. Providing excellent service and customer care is our priority, and we're happy you had a positive experience. We appreciate your trust and look forward to helping you again in the future!

August 15, 2024

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The service team was very knowledgeable about the issue I was having with my vehicle and provided updates to keep me in the loop for how the repair was going. More

by jessedahlin4
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Recommend Dealer
Yes
Aug 15, 2024

Gunn Honda responded

Thank you for your kind review! We're glad to hear that our service team was able to address the issue with your vehicle and keep you updated throughout the repair process. Keeping our customers informed is a priority, and we appreciate your trust in us. We look forward to assisting you again in the future!

August 13, 2024

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Customer service is wonderful . . the dealership is vey clean .. love that they have refreshments for the people waiting More

by nuelifabian0925
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Recommend Dealer
Yes
Aug 14, 2024

Gunn Honda responded

Thank you for your kind words! We're glad you enjoyed our customer service and clean dealership. We're happy the refreshments made your wait more comfortable!

July 28, 2024

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Joe and his team always do a superior job! I always look forward to working with them1 More

by tomgaj
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Recommend Dealer
Yes
Jul 29, 2024

Gunn Honda responded

Thank you for sharing your recent experience with us. Happy to hear you had a great experience with us. Thank you for choosing Gunn Honda!

July 27, 2024

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Joe is professional, easy to ask questions of and a good teacher. I can trust his advice! More

by mcguirelois27
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Recommend Dealer
Yes
Jul 29, 2024

Gunn Honda responded

Thank you for the 5-star review! We're happy to hear you were well taken care of. We truly appreciate your support. Thank you for choosing Gunn Honda!

June 19, 2024

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Joe was very nice and took care of my Honda Pilot for my first service. They finished my car right away and it was easy to pick up. More

by jen
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Recommend Dealer
Yes
Jun 20, 2024

Gunn Honda responded

Thank you for the 5-star review, Jen! We're happy to hear you had a great experience with us. Thank you for choosing Gunn Honda!

May 13, 2024

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The service department is quick to respond to questions, very knowledgeable. Wait time is as estimated. Job performed is explained and thorough. More

by Amytac123
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Recommend Dealer
Yes
May 13, 2024

Gunn Honda responded

Thank you for the 5-star review! We truly appreciate your support and look forward to welcoming you back. Thank you for choosing Gunn Honda!

April 08, 2024

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Employee Rating

Friendly and courteous. Followed up in a timely manner and did explain what the issue was. More

by Sharon
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Recommend Dealer
Yes
Apr 09, 2024

Gunn Honda responded

Sharon, thank you for taking the time to leave a 5-star review! We truly appreciate your time and support. Thank you for choosing Gunn Honda!

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