Joe Thai
Joe Thai at Toyota of Richardson
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Joe Thai

New Car Sales

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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10 Reviews

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Mandarin Mandarin

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10 Reviews

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10 Reviews of Joe Thai

March 19, 2021

Dealership Rating
Employee Rating

Online price showed $38 k at dealership was $42 for van they said they gonna match and guess what they didn’t tell you and add warranty crap added on contract without letting you know I had very bad expe More

by cashif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Syed Ali, Dexter Tchen

Mar 22, 2021

Toyota of Richardson responded

Hi. We take customer satisfaction very seriously here at Toyota of Richardson, and we’d like to get more information about your experience to see what we can do to help. Please reach out to me, Jonathan Glasscock, Customer Loyalty Director, at Jglasscock@vtaig.com.

Mar 22, 2021

cashif responded

You can reach me at 4694715822 I try reach out the dealership but no luck

December 31, 2019

Dealership Rating
Employee Rating

Overall, a great experience. The staff was very friendly and responsive. The transaction went smoothly and quickly. I was very impressed with my car buying experience. I will buy from Toyota of Richardson a More

by J.Ahmed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 15, 2019

Dealership Rating
Employee Rating

Very good Just very good service and prices reasonable main thing is the car look good to me also the sale can get what I want the color I like More

by Vsn hua
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 16, 2019

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

Oct 24, 2019

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

May 09, 2019

Dealership Rating
Employee Rating

Perfect I really feel satisfied when using the service here. They work very professionally, extremely friendly and help me whenever I go there. I appreciate More

by Thi Nguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Bob Bostley, Matt Bryan, Hugo Cantarero, Adrian Gomez, Jeff Grettner, Derick Heckel, James Holloman, Jason Jones , Naresh Lulla

Jun 24, 2019

Toyota of Richardson responded

Hi, Thi. We appreciate you taking the time to write a review. Here at Toyota of Richardson, we are dedicated to providing excellent customer service. Thank You for allowing us to serve you. Jonathan Glasscock

April 13, 2019

Dealership Rating
Employee Rating

The Best Service I received the best service and everyone is very courteous. The patience exercised was the best that I have ever seen. Pros and Cons was explained t More

by Kimkiu22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dexter Tchen , Dexter Tchen

Apr 15, 2019

Toyota of Richardson responded

Thank you for sharing your experience Kim. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager

February 24, 2019

Dealership Rating
Employee Rating

Excellent good experience From the beginning to finish every one in the dealership help me through the deal clear, professional and quick. I got the beautiful car and very happ More

by Hungbui56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dexter Tchen , Bob Bostley, Matt Grier

Feb 25, 2019

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

January 09, 2019

Dealership Rating

Sales guy Ben Corsan did great job! The sales guy did great job, helped us from beginning to final vehicle delivery process! Explained and taught me how to use new features I do not use More

by carbuyer2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sean Russell, Ben Corsan

Jan 09, 2019

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

October 18, 2018

Dealership Rating
Employee Rating

My New Rav 4Hybrid I was very satisfied with the deal I got. My salesman was really great and I would recomend him to any family member or friend in the market for a T More

by mpantusa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marlena Lindsey, Nick Williams

Oct 29, 2018

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

September 17, 2016

Dealership Rating
Employee Rating

That's amazing dealership I go to buy the uses car in Toyota of Richardson.the dealer is good,fan.they give me a good condition to chooses the car.now I buy It already.thanks i More

by Vanessa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chase Vaughn

August 20, 2016

Dealership Rating
Employee Rating

Buyimg experience One of the best buying experience with a very knowledgeableable staff. I was able to test drive the Toyota Tundra that I was interested in. My sales p More

by Tundra 1774
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 27, 2016

Toyota of Richardson responded

Hi, and thank you so much for writing about your experience with us here at Toyota of Richardson. We are so happy to hear that our staff went above and beyond to make sure you were completely satisfied with your experience. Thank you for choosing Toyota of Richardson!

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