Dealership Experience
9 yrs, 11 mos
Industry Experience
45 yrs, 9 mos
Specialties & Trainings
Ford Service Advisor Master Certification
148 Reviews
Write a Review148 Reviews of Joe Rivarola
April 22, 2019
Efficient and trustworthy I wouldn’t bring my Ford Fusion to any other service station. They computerize the service record, so I always know what work is needed. It is easy to I wouldn’t bring my Ford Fusion to any other service station. They computerize the service record, so I always know what work is needed. It is easy to make an appointment and, if needed, they provide transportation to work or home if the distance isn’t too far. The service reps are friendly and knowledgeable. More
Other Employees Tagged: Thomas Siraco , Marty Jacobs, Bonnie Lang, Louisea Miers-Martin
April 08, 2019
Oil change and Inspection I called midweek and they were able to fit me in on that Saturday. The work was done in a timely manner. They called as soon as it was done so I’d h I called midweek and they were able to fit me in on that Saturday. The work was done in a timely manner. They called as soon as it was done so I’d have my car. They offered me a ride home as well, but my husband was there to take me home after dropping it off. They are friendly and remember repeat customers. Great experience which is why I have used them for the past 6 years. More
Other Employees Tagged: Marty Jacobs
March 26, 2019
Great service The service I received from Newins Bayshore ford was top notch and the service advisor was friendly and helpful. I would recommend Newins to anyone wh The service I received from Newins Bayshore ford was top notch and the service advisor was friendly and helpful. I would recommend Newins to anyone who has a ford vehicle to have them service it. More
Other Employees Tagged: Bonnie Lang
March 23, 2019
Newins Bay Shore Ford does business the right way. I have been taking my 2001 Explorer to Newins Bay Shore Ford for service for more than 10 years. My 01 Explorer still runs like a top to this day wit I have been taking my 2001 Explorer to Newins Bay Shore Ford for service for more than 10 years. My 01 Explorer still runs like a top to this day with over 220,000 miles on the odometer. When it was time to purchase a new vehicle, it was a no brainer and I had full confidence in the staff at Newins Bay Shore. Joe Rivarola put me in touch with Greg Bailey who was able to get me into a 2019 Explorer with the options that I wanted with very little effort on my part. More
Other Employees Tagged: Greg Bailey, Marty Jacobs
March 21, 2019
Oil change Easy drop off, phone call, easy pick up. Truck assigned to the same tech Steve most visits He knows my work truck and keep me on the road. Easy drop off, phone call, easy pick up. Truck assigned to the same tech Steve most visits He knows my work truck and keep me on the road. More
Other Employees Tagged: Steve
January 29, 2019
A Great place to keep your car running in top shape! Both my husband & I have been dealing with Newins for years. We have purchased & leased vehicles & always have our servicing done here. Staff is knowl Both my husband & I have been dealing with Newins for years. We have purchased & leased vehicles & always have our servicing done here. Staff is knowledgeable & friendly & listen to any concerns or problems we may be having. It is easy to purchase a vehicle, but service is a different story. Without satisfaction for that, we would never keep returning for business there. More
Other Employees Tagged: Chris Belesi, Marty Jacobs, Bonnie Lang, Louisea Miers-Martin
January 11, 2019
"Great Dealer" I traveled 3 ½ hours one way and it was definitely worth the trip. Both Matt and Joe provided friendly, courteous service and was very professional. I traveled 3 ½ hours one way and it was definitely worth the trip. Both Matt and Joe provided friendly, courteous service and was very professional. The vehicle provided was sharp, clean, serviced, and ready to go. It was a pleasure doing business with this dealer. More
Other Employees Tagged: Matthew Stickney
January 07, 2019
Great Excellent team at Newins Ford - wouldn't go anywhere else or send friends and family anywhere else as long as the service stays this fantastic. Excellent team at Newins Ford - wouldn't go anywhere else or send friends and family anywhere else as long as the service stays this fantastic. More
Other Employees Tagged: Matthew Stickney , Chris Belesi, Bonnie Lang
December 24, 2018
They Listen The service team (Joe and Bonnie) really listen to your issues and do their best to resolve. They are polite and do not talk down to customers who are The service team (Joe and Bonnie) really listen to your issues and do their best to resolve. They are polite and do not talk down to customers who are not so car savvy. More

