Joe Rivarola
Joe Rivarola at Newins Bay Shore Ford
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Joe Rivarola

Service Advisor

Newins Bay Shore Ford

219 W Main St
Bay Shore, NY 11706

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4.1
142 Reviews

Dealership Experience

8 yrs, 6 mos

Industry Experience

44 yrs, 4 mos

Specialties & Trainings

Ford Service Advisor Master Certification

4.1

142 Reviews

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142 Reviews of Joe Rivarola

August 19, 2024

Dealership Rating
Employee Rating

The dealership is a great honest place to purchase a vehicle.The whole staff was very helpful and respectful. They treated me like family and it was a memorable experience. I would definitely recommend More

by fvalentino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 19, 2024

Newins Bay Shore Ford responded

Thank you for the review. Appreciate your business. Enjoy your new ford. Bryan sales mgr

May 19, 2024

Dealership Rating
Employee Rating

Great dealership with great people. The atmosphere was so friendly and i didn't feel like i was getting overcharged. They were very reasonable with the time my car took and the car was More

by jordyn reyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 20, 2024

Newins Bay Shore Ford responded

Thank you for the feedback. I'm glad everything went well. Enjoy your new ford and thank you for your business. Bryan sales mgr

May 18, 2024

Dealership Rating
Employee Rating

The sale from start to finish was exceptional. I would recommend Newins to family and friends. Made the experience painless. More

by joeliny1500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Stickney

May 18, 2024

Newins Bay Shore Ford responded

I'm glad everything went well. Enjoy your new ford. Bryan sales mgr

December 09, 2023

Dealership Rating
Employee Rating

Phil was amazing to work with. My whole process was hassle free from start to end . This is my 5th vehicle with Newins Ford . It is always an amazing experience. More

by msjean0288
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Calabretta

Dec 13, 2023

Newins Bay Shore Ford responded

Thank you for the positive feedback. Appreciate your business over the years. Bryan sales mgr

October 21, 2023

Dealership Rating
Employee Rating

Xavier and the staff at Newins Ford are complete professionals. We were treated exceptionally by everyone we came in contact with. Xavier was very knowledgeable ,helpful, and patient. There was no More

by Leenjoe24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Stickney , Bill Ferris ,

Oct 21, 2023

Newins Bay Shore Ford responded

Great to hear everything went well. We appreciate your business and hope you enjoy driving your new ford. Bryan sales mgr

August 17, 2023

Dealership Rating
Employee Rating

The words buissness man pride and ford . Should not be used in the same sentence. If mentioned with this ignorant person. Oh he is however a liar, cheat and very disrespectful. I am shoc More

by haroldcain4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kenneth Uss, Michael Giris

Aug 18, 2023

haroldcain4 responded

Hi i would like to talk to you my cell is 631 452 7305. So i can explain fully why it had to come to me writing the statement. I very much appreciate you showing a concern and taking the time to get back to me. I will be in and out tomorrow or it can wait till Monday Sincerely Harold

August 03, 2023

Dealership Rating
Employee Rating

WISH I COULD RATE A NEGATIVE NUMBER horrible parts and service department. No communication. Needed a part, that took a week. They told us Wednesday when I dropped the car it would be done Thursday. We More

by TERRINFM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kenneth Uss, Michael Giris

Aug 19, 2023

Newins Bay Shore Ford responded

We apologize for the frustration or inconvenience this may have caused and thank you for taking the time to bring this to our attention. I would appreciate it if you had a moment to speak with me regarding your visit with our Service Department. My name is Matthew, my number is 631-665-1300 x478

November 16, 2022

Dealership Rating
Employee Rating

They are the best. No pressure sales. Very easy to purchase from. Service department is also awesome. More

by primmaelectric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 16, 2022

Newins Bay Shore Ford responded

Thank you for the positive feedback. Enjoy your new transit van see you for the next one due in Thank you Bryan sales mgr

September 15, 2022

Dealership Rating
Employee Rating

I ordered my Bronco in Feb, Matt was fantastic every step of the way. Keeping me informed on the progress, he even text me while on vacation. He was the only salesman who even offered me the option to or More

by amarty3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mathew Brooks

Sep 16, 2022

Newins Bay Shore Ford responded

Thank for the positive feedback. We hope you enjoy your new bronco. Bryan sales mgr

September 11, 2022

Dealership Rating
Employee Rating

Mike Giris deserves a raise, for his fantastic service and kindness, and although he did not necessarily help me in this transaction, I will go to this dealership simply for his presence there. More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2022

Newins Bay Shore Ford responded

I agree Mike is a good guy. We're glad to have him working with us. Bryan sales mgr

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