Joe Pens
Joe Pens at Germain Honda of Naples
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Joe Pens

Used Car Manager

Germain Honda of Naples

3295 Pine Ridge Road
Naples, FL 34109

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4.8
19 Reviews
4.8

19 Reviews

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19 Reviews of Joe Pens

November 27, 2024

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Employee Rating

I received excellent customer service and support from Mr Seref Denizeri who helped me selecting my new automobile. Also this is my third vehicle from your dealership.Also you have a great staff thank you ve More

by P_digloria
Service Price Transparency
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Recommend Dealer
Yes
Dec 02, 2024

Germain Honda of Naples responded

Hearing that you had an “outstanding” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Germain Honda of Naples, we wish you many happy miles in your new car. We look forward to our continued relationship. Best Regards, James Koser General Manager

November 05, 2024

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I’m really appreciate to Germain Honda for the excellent service and kindness with the client especially to Albert Checo amazing Honda representative gold star for Albert Checo More

by Maraantigua39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2024

Germain Honda of Naples responded

Thank you for sharing your feedback with us! Please don't hesitate to reach out when the Albert and the Germain Honda team may assist you again. It's always our pleasure! Best Regards, James Koser General Manager

July 30, 2024

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John Kolek made the purchase experience at Germain Honda a pleasure. He was professional and treated me kindly. I will gladly recommend John and Germain Honda to my friends. More

by masummer69
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jul 30, 2024

Germain Honda of Naples responded

Thank you for your kind words and for taking the time to leave us this 5-star review. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Best Regards, James Koser General Manager

April 02, 2024

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Soren Oliva couldn’t have been more helpful to us! ! He was kind and patient and honest and never pushy. He answered all of our questions and was always available to help us in our many trips to the de More

by terrynpaula
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mona Janjic, Soren Garcia

Apr 04, 2024

Germain Honda of Naples responded

Congratulations on your new Honda! Thank you for taking the time to write about your experience. It is wonderful to hear that Soren made you feel comfortable and was able to provide you with the excellent experience we strive to provide all our customers. We thank you for allowing us to assist with your automotive needs. Enjoy the road in your new Honda, our team is here to support you throughout your ownership experience. Best Regards, James Koser General Manager

March 15, 2024

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Long process make buying experience a shorter time. It shouldn’t take 4 hours to complete a sale. More

by Danzymil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: A miranda

Mar 15, 2024

Germain Honda of Naples responded

Thank you for your business and feedback. It is feedback such as yours that allows us to look into our processes and see how we may improve to better serve all our guests going forward. We wish you many safe and pleasurable driving miles in your new Honda. Best Regards, James Koser General Manager

November 15, 2023

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Employee Rating

Everyone was professional, knowledgeable, efficient and pleasant to deal with! Jesus Torres, Joe and Mona! More

by perrettispalms
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mona Janjic , Jesus Torres

November 09, 2023

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Actually always a great and courteous experience. Bruce Pap in service was absolutely fabulous. He was diligent and kind. Kept me updated and quite informed of my cars needs and cost. Greeted me with More

by Ltec61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Doden , Dean Gonzalez

June 27, 2023

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I buy a lot of cars. And Ana Sanchez and the girl in finance made my purchase a pleasure I coulding ask for a better experience. Again most enjoyable with Ana and fina More

by Joe
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Mona Janjic , Mike Rojas, Ana Sanchez. And. Mona. Janjic

Jun 27, 2023

Germain Honda of Naples responded

Congratulations Joe on your pre-owned car! Very exciting. We are thrilled to hear that Ana and our sales team took such good care of you during the process. Please let us know if you have any questions or need anything further. Best Regards, Don Nelson General Manager

June 21, 2023

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Employee Rating

Took my New CR-V in to get some service work. Thanks to Cameron Goudreau I was in and out faster than expected. More

by rlucy1313
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Audrey Bennett , Claude Babineau, Nate Hoffman, Kevin Longwell

Jun 21, 2023

Germain Honda of Naples responded

Thank you for taking the time to share your positive and efficient service experience with Cameron and our team. See you next time. Best Regards, Don Nelson General Manager

January 11, 2023

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Employee Rating

On a recent visit to Germain Honda of Naples Claude Babineau was very helpful and professional. I have now purchased three vehicles from Germain Honda. More

by PJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Claude Babineau

Jan 11, 2023

Germain Honda of Naples responded

We thank you for your continued sales and service business with our teams here at Germain Honda of Naples and congratulate you on the purchase of your third vehicle from or team. We are happy to know that Claude has provided you with a helpful and professional visit and we look forward to ensuring this same level of service at your next visits. Best Regards, Don Nelson General Manager

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