Joe Leggett

My car was in the collision center for repair, a normally unhappy experience. The service person, ALI, was an exceptional person! Behind the seens a real professional. Helped me through the process, went unhappy experience. The service person, ALI, was an exceptional person! Behind the seens a real professional. Helped me through the process, went out of her way. When other people treat you like a number, she was caring and made a not so great experience palatable. My next car will be a Mazda also. More

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I am very pleased with Mazda Service Dept. Sam has assisted me one several occasions and has always been welcoming with a smile and professional. The waiting room is comfortable and offers sof Sam has assisted me one several occasions and has always been welcoming with a smile and professional. The waiting room is comfortable and offers soft drinks and water, coffee, snacks! When I needed a rental they provided one for me. Every thing about the Brandon Mazda is Excellent!! More

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This dealer is excellent, especially Sidney in sales, who is always very kind and fair to me. However, this review is regarding the service department. I had an issue today which was mishandled by Service Ad is always very kind and fair to me. However, this review is regarding the service department. I had an issue today which was mishandled by Service Advisor, Sam G. When I asked Sam for a small favor for my inconvenience, he became irate and said no. Don, the very kind service manager, overhead him, and quickly came out and gladly took care of the issue for me. As he was off to handle my issue, Sam rolled his eyes, shook his head, and said “you would probably go to Walmart and ask for free merchandise.” I was so stunned I simply walked away. I did ask for an apology. Don, the excellent service manager, kindly apologized, but Sam refused to do so. I am beside myself with the insulting service I received from Sam today. Thank you. More

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Service team of Joe, Will, and Walter were better than perfect! Took my Mazda 2020 CX5 into the dealership for the first complimentary Full Circle Inspection. Synthetic oil upgrade, tire rotation, oil f perfect! Took my Mazda 2020 CX5 into the dealership for the first complimentary Full Circle Inspection. Synthetic oil upgrade, tire rotation, oil filter, and the total inspection of everything under the hood. Great Christmas present. Great Mazda dealership! More

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Joseph Leggett at the Ferman Service Department provided an Amazing customer service. Very professional, showed that he cares for customers. Communicated with me during process an Amazing customer service. Very professional, showed that he cares for customers. Communicated with me during process More

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