Joe Kuckuk

Very efficient, helpful and understanding. He got the problems resolved and the car returned quickly. He got the problems resolved and the car returned quickly. More

by Bcampbellbrc Verified Customer Verified Customer

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I have been doing business with Heiser for many years bought several cars because I like how the company takes care of the customer. They always make sure the customer is satisfied. The service is great, bought several cars because I like how the company takes care of the customer. They always make sure the customer is satisfied. The service is great, that’s why I keep coming back. More

by UNEEDAHORACE Verified Customer Verified Customer

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Love my Heiser! ! Favorite home town Toyota dealership. The best customer service in southeastern Wisconsin. ! Favorite home town Toyota dealership. The best customer service in southeastern Wisconsin. More

by lschusterhake Verified Customer Verified Customer

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Easy to make appointment staff are professional and respectful they are also timely. They do good and lovely. respectful they are also timely. They do good and lovely. More

by OGAKANDE Verified Customer Verified Customer

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Truly one of the only good Toyota dealers left in the Milwaukee area. Even throughout the pandemic they treated customers the same and didn't price-gouge. If you spend your money anywhere, spend it her Milwaukee area. Even throughout the pandemic they treated customers the same and didn't price-gouge. If you spend your money anywhere, spend it here. Go see Roger Droukas, he will take care of you! More

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The worst dealer. Service advisor doesn't have much knowledge, he was New, greedy and liar. Even the service Manager was negative and lying. I tried to call the Service advisor doesn't have much knowledge, he was New, greedy and liar. Even the service Manager was negative and lying. I tried to call the General Manager, but she didn't pick up the phone, and No call back from her. Unbelievable lies, unacceptable attitude and hard to work with. Every one should be very Careful when you visit Heiser Toyota More

by Unknown Verified Customer Verified Customer

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Michael was great to work with. The check in was efficient and he kept me up to date on what was going on with my car. The check in was efficient and he kept me up to date on what was going on with my car. More

by Bdk Verified Customer Verified Customer

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Really Bad experiences, They have lost a long time customer. A few years ago my son had an oil change, The tech put in the wrong filter. Heiser replaces the engine as it blew up. Months later the c customer. A few years ago my son had an oil change, The tech put in the wrong filter. Heiser replaces the engine as it blew up. Months later the car blew up. I had to buy a new one. I forgave them once. Jan, 16 of this year, they changed my oil filter, leaked the same night. The recepsionist did not know the service manager was not there. She transferred me 3 times. I finally drove there, The service manager called me as I was driving there, I was furious as I needed the car for a surgical procedure and was in extreme pain. When I arrived he repeated over and over again. " I you through yelling, Would not let me talk. The gasket needed replacement, no charge, big deal, no apology. A woman came in with a big dog, some type of Pit, not being held on a leash. I complained as I am terrified of dogs. The other service manager was flip about it. " Dog friendly here" Well you all are not friendly to your customers. All your employees need to be retrained on customer service and auto technicians with experience need to be hired. If my car would have blew up. I would have sued. You lost a Customer. I also had tires put on the week before for $900. plus 80 for the oil. I have purchased a new and used car in the past, plus oil changes, 5 figure dollars at Heiser. I am going elsewhere. I do not need a man telling me not to yell, I was not yelling, maybe loud. As a woman I am really not happy with my treatment. He is a bully.I did not get his name, he sits by the window. Very cold Service writers. However, Pete is a sweetheart and has helped me in the past. Janet I had waited 3 hours to get the tires by the way. I am disabled and in extreme pain as I need neck surgery. I feel discriminated against and you care more about a xxxx Dog. More

by janetschwabe Verified Customer Verified Customer

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Service was excellent. Representative was helpful in replacing my brakes. Cost was good. Will always come back for the friendly service. Representative was helpful in replacing my brakes. Cost was good. Will always come back for the friendly service. More

by GLOVRINE Verified Customer Verified Customer

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Every one at Heiser is there to serve you and take care of all of your needs. of all of your needs. More

by MUSICLOVERMAN Verified Customer Verified Customer

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