Joe Hilliard

Joe Hilliard in service did an excellent job. He has great customer service. Annually trust him with my Crossfire. The waiting area is very comfortable and love the coffee. He has great customer service. Annually trust him with my Crossfire. The waiting area is very comfortable and love the coffee. More

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Joe Hilliard always provides top notch service. He communicates everything in a very clear and concise manner. He follows up after the service experience to ensure they have done everything to sati He communicates everything in a very clear and concise manner. He follows up after the service experience to ensure they have done everything to satisfy the customer. I’ve had multiple vehicles with klaben now and the service team plays a huge role in my decision to keep returning to klaben when shopping for a new vehicle. More

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Joe is always professional and courteous. I appreciate that he was able to get me an appointment the day after I called. I appreciate that he was able to get me an appointment the day after I called. More

by Anne Verified Customer Verified Customer

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The experience at Klaben was excellent from start to finish! I would definitely recommend them for your service needs. Thank you and keep up the great work! finish! I would definitely recommend them for your service needs. Thank you and keep up the great work! More

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Very nice team members and they keep you informed if what they are doing, I really appreciate that. what they are doing, I really appreciate that. More

by theoldraven59 Verified Customer Verified Customer

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Service was great. Efficient, friendly and honest. I was made to feel appreciated. All my questions were answered Efficient, friendly and honest. I was made to feel appreciated. All my questions were answered More

by dsidw Verified Customer Verified Customer

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I was very satisfiesd with Joe Hilliard and his team in the Service Dept at Klaben they all seemed to care and take the time to listen to you. I was appreciative of the shuttle ride back home as the work o the Service Dept at Klaben they all seemed to care and take the time to listen to you. I was appreciative of the shuttle ride back home as the work on my 2025 RAM was going to be longer than first quoted. All in all keep up the great work and attitude there. More

by STEPHENBOWE Verified Customer Verified Customer

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Joe Hilliard explained all aspects of my service visit thoroughly, helped with a loaner vehicle, and made the entire visit comfortable. Thanks Joe! thoroughly, helped with a loaner vehicle, and made the entire visit comfortable. Thanks Joe! More

by jim@ederlawohio.com Verified Customer Verified Customer

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Pleased with service and would return. Cant remember the lady who helped me, her picture isn't included in the survey. The man who helped when I picked up is. Thank you Cant remember the lady who helped me, her picture isn't included in the survey. The man who helped when I picked up is. Thank you More

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Service was excellent. Joe Hilliard is very thorough and makes sure your vehicle is taken care of. Joe Hilliard is very thorough and makes sure your vehicle is taken care of. More

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