Joe Hayden
Joe Hayden at Ford of Cookeville

Joe Hayden | Page 2

Used Car Manager

Ford of Cookeville

1600 Interstate Drive
Cookeville, TN 38501

Contact Me
4.8
49 Reviews

Dealership Experience

24 yrs, 8 mos

Industry Experience

24 yrs, 8 mos

4.8

49 Reviews

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49 Reviews of Joe Hayden

March 14, 2025

Dealership Rating
Employee Rating

I bought a Tahoe not even a week ago and the transmission is trying to go out of it Ford pretty much told me it was my car now and I could figure it out I paid almost 30k for this vehicle I’m so upset and More

by taunachaffin
Recommend Dealer
No

Other Employees Tagged: Nathan Monroe

Mar 18, 2025

Ford of Cookeville responded

Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (931) 526-3325 when you have a chance. Thank you, and we look forward to hearing from you.

February 27, 2025

Dealership Rating
Employee Rating

Easy going straight forward and honest. Bought a really hard to find maverick. They brought it to me. Great experience More

by palmer4366
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Monroe , Will Ray

Mar 02, 2025

Ford of Cookeville responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 28, 2024

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Employee Rating

Jeremiah was great to work with! He is easy going and did not pressure us at all! He helped us through the whole process and even kept it upbeat and positive even when my “not alway More

by spetty72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geoffrey Root, Ronnie Jagnandan , Jeremiah Ragsdale, Layne

Jun 30, 2024

Ford of Cookeville responded

Hi, we are pleased to hear of your experience with us here at Ford of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

May 17, 2024

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Employee Rating

I inquired about a specific car they had in stock that matched the criteria for my search. It was a unique car and my inquiry lead to many conversations throughout the time I contemplated the purchase. Da More

by MR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Walker , Kevin Parrish Finance Dept

May 19, 2024

Ford of Cookeville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ford of Cookeville. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

May 14, 2024

Dealership Rating
Employee Rating

My wife and I always get exceptional service at Ford/ Lincoln Cookeville. We have been loyal customers since moving here in 2018. Damarius helped my wife upgrade to a ford escape and today he helped me u More

by headington.kyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Monroe, Damarius Moore , Sean Mullikin, Franklin ‘Pancho’ Martin

May 16, 2024

Ford of Cookeville responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

May 04, 2024

Dealership Rating
Employee Rating

Jeremiah was the best salesperson I have worked with. He cares about his customers. He doesn't push a vehicle on you. He listens and looks for something that fits you and YOUR needs. He wants you in a ve More

by Cmrahd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Jagnandan , Jeremiah Ragsdale

May 05, 2024

Ford of Cookeville responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 23, 2024

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Employee Rating

Joe Haden and Greg Jordan were very respectful and did sale at my pace. Wonderful More

by sassybird1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Jordan

Apr 25, 2024

Ford of Cookeville responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Ford of Cookeville so helpful in the purchase of your new vehicle. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

April 05, 2024

Dealership Rating
Employee Rating

The dealership has an impressive new and used inventory on the lot. You’re met by a professional when you drive up. The inside of the dealership is clean and the staff is knowledgeable. Will Ray has a grea More

by ms.walker3
Recommend Dealer
Yes

Other Employees Tagged: Will Ray

Apr 07, 2024

Ford of Cookeville responded

Hi, thank you so much for your kind words about your experience here at Ford of Cookeville. We try every day to satisfy our customers and it’s always nice to know when we succeed. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

February 29, 2024

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Employee Rating

Easiest car buying experience I’ve ever had. The staff is amazing - Nathan and Brent were an amazing help and super friendly. Will definitely be coming back and asking for either of them if I am More

by balee_coffey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brent Smith, Nathan Monroe

Mar 01, 2024

Ford of Cookeville responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Cookeville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 05, 2023

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Employee Rating

On the first of december, I bought a 07 toyota tundra cash at ford of cookeville I have to say I love the truck had one issue, but they stepped in and fixed it no problem. If you ever need a car Lyle Hei More

by jermaine francis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lyle Heisz

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