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Joe Emerson
Joe Emerson at MINI of St Louis

Joe Emerson

General Manager

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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4.3
13 Reviews
4.3

13 Reviews

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13 Reviews of Joe Emerson

December 19, 2025

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Employee Rating

Wonderful sales team and service department. Friendly, clear, accountable, prompt, A++++ customer care. Highly recommend. More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Eric Wright, Scott Thompson, Steve Pfeiffer, Erica Wells

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November 14, 2025

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Employee Rating

Clean , very efficient and very friendly, enjoyed walking around and checking out everything Mini Of St Louis had to offer. More

by Hockey_63301@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Eric Wright, Scott Thompson, Steve Pfeiffer, Erica Wells

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Nov 14, 2025

MINI of St Louis responded

Thanks so much for the great feedback! We're happy to hear you enjoyed your visit and had a chance to explore everything MINI of St. Louis has to offer. We are glad you had a great service visit, and look forward to the next visit!

November 03, 2025

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Employee Rating

Only dealer within 100 miles. Rude sales staff. They try to charge for services you don’t approve. Watch your bill closely. More

by Noneyabuzzness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carrie Brown, Eric Wright, Scott Thompson, Steve Pfeiffer, Erica Wells

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Nov 04, 2025

MINI of St Louis responded

Hi, We are very sorry to hear that you were disappointed with your service appointment. Our staff is normally very friendly. We are curious what it was that you were charged for or almost charged for that you did not approve. Our normal approval process prevents this from happening. We are always striving to improve. Please contact our Service Manager, Scott Thompson, at 314-644-6464 and let him know what it was, so that we can review and prevent this from happening again. Thank you.

August 02, 2025

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Employee Rating

Very friendly and thorough service team. . one of the great things about owning a mini in STL. I highly recommend it. More

by nada.abumrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Eric Wright, Scott Thompson, Steve Pfeiffer, Erica Wells

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Sep 11, 2025

MINI of St Louis responded

Thank you for the kind words! We’re so glad our team always provides friendly and thorough service. We love having you as part of the MINI family! :)

July 31, 2025

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Employee Rating

Staff was so friendly and helpful through the process. They explained everything and made me feel comfortable with each transaction and the overall purchase More

by kelle.silvey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Viero, Michael Cross , Deanna Gossman

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Sep 12, 2025

MINI of St Louis responded

Thank you for the kind words! We’re so glad our team could make the process clear, comfortable, and friendly from start to finish. We truly appreciate your trust and hope you enjoy every mile in your vehicle!

May 23, 2025

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Employee Rating

Fantastic customer service, willing to go above and beyond for their customer. Service is fast and quality would trust them with any one of my cars. More

by clayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Dustin Summers, Sam Hall, Bill Harada, Scott Thompson, Steve Pfeiffer, Matt Viero, Erica Wells , Deanna Gossman

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Sep 16, 2025

MINI of St Louis responded

Thank you for the wonderful feedback! We’re thrilled to know our team’s commitment to fast, quality service shines through. We truly appreciate your trust and look forward to caring for your vehicles anytime!

May 13, 2025

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Employee Rating

Got an oil change and new tires. Service was great. I’ve leased several cars from MINI of St. Louis and have always had great service. More

by terry303t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer

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Sep 25, 2025

MINI of St Louis responded

Thank you for your continued loyalty! We’re so glad to hear your recent service went smoothly and that you’ve consistently had great experiences with us over your leases. We truly appreciate your trust in MINI of St. Louis!

April 04, 2025

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Employee Rating

The whole process went smoothly. All the way from service write up with Steve P., Spencer in the Service Dept. to Carrie at the cashier office. Great place with great people. Would h More

by Mike.crader56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Eric Wright, Scott Thompson, Steve Pfeiffer, Erica Wells

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Sep 29, 2025

MINI of St Louis responded

Thank you for the kind words! We’re so glad Steve, Spencer, and Carrie made your visit smooth from start to finish. We truly appreciate your recommendation and look forward to seeing you again!

March 06, 2025

Dealership Rating
Employee Rating

The Mini St Louis Service Family are the best. Always friendly and take great care of my Mini. Love Mini of St Louis! More

by rfix63114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Eric Wright, Scott Thompson, Steve Pfeiffer, Erica Wells , Todd Feuerhaken

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Oct 13, 2025

MINI of St Louis responded

Thank you so much for your kind words! We’re thrilled to hear you feel like part of the MINI St. Louis family, that’s exactly what we strive for. We appreciate you trusting us to care for your MINI! :)

December 08, 2024

Dealership Rating
Employee Rating

This dealership is tops in ever way! The staff are happy people who love their work. They go out of their way to take care of my Mini. The lounge is comfortable with a great espresso More

by MiniPat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Dustin Summers, Sam Hall, Bill Harada, Scott Thompson, Steve Pfeiffer, Matt Viero , Holly Karas

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Dec 10, 2024

MINI of St Louis responded

Thank you, MiniPat, for the raving review including almost everyone in the building!! You're the best:)

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