Joe Emerson

This dealership is tops in ever way! The staff are happy people who love their work. They go out of their way to take care of my Mini. The lounge is comfortable with a great espresso The staff are happy people who love their work. They go out of their way to take care of my Mini. The lounge is comfortable with a great espresso machine and snacks. It is great fun to look at all the minis on the show room floor. I have had three leased minis and buying my current one. The hardest part is picking the color! These are really great automobiles. Stop in and have some fun! More

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My wife’s and my experience with mini of St. Louis has been very poor. The salesmen did not want her to buy the John copper works model was, the start to poor experience. The first time Louis has been very poor. The salesmen did not want her to buy the John copper works model was, the start to poor experience. The first time she brought it in for an oil change they didn’t want her to get the oil changed. They said it was too soon. She had to say my husband wants it changed. So then it was ok then. Same thing happened the Next visit. Had tires replaced tech cleaned wheel off with brake cleaner didn’t wipe it off it stained the wheel finish. This visit. Wanted oil changed and coolant changed. They refused to change the coolant. Said it was lifetime coolant and Mini does not approve it. We own the car not BMW Mini. I own multiple vehicles with 200k miles and 20 plus years old. The extended service intervals cause Premature failures, causing you to buy a new car. Plus when she calls to make the appointment and brings the car in. They don’t call her to the cashier counter they call my name. I used to work in the service department of many dealerships. The service advisor would go to the waiting area get the person who brought the vehicle in and take them to the cashier and explain the bill to them and make sure they where satisfied with the service they received. The dealerships I worked at where lower end brands. Mini’s are neat cars. They are the one and only Mini dealer in St. Louis and is poor in our opinion. We are stuck with them. it’s not like most other brands where there is other dealers in town. Disappointed with the overall experience More

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Prompt service, friendly and very helpful. Service helped me better understand my Sirius subscription and better ways to interact with that streaming service. Service helped me better understand my Sirius subscription and better ways to interact with that streaming service. More

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Friendly, helpful, knowledgeable sales and finance associates. Low pressure environment with a great little area for children, making the whole process much easier! associates. Low pressure environment with a great little area for children, making the whole process much easier! More

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