Joe Emerson
Joe Emerson at Autohaus BMW

Joe Emerson

General Manager

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

4.8
141 Reviews

I have always told my sales staff the sale can take minutes but it's the service after the sale that builds relationships. The most important thing I have learned from working at Autohaus is it is the PEOPLE that make a store not just bricks and mortar. We sell BMW, and can always suggest a model that outperforms any Lexus, Audi, or Mercedes Benz.

4.8

141 Reviews

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Dealership Experience

21 yrs

Industry Experience

30 yrs, 4 mos

141 Reviews of Joe Emerson

June 23, 2024

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Employee Rating

5 star service, efficient beautiful facilities, every service available,like beverage and snack bar, service writers v r ry knowledgeable More

by Stevemess913
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Heather Vivrett, Trey Starnes

Jun 24, 2024

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We look forward to seeing you next time!

April 16, 2024

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The service department does a great job in scheduling and explaining necessary maintenance. Very outstanding waiting area. More

by GTNoce
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Purchase Time
Recommend Dealer
Yes
Apr 16, 2024

Autohaus BMW responded

We're extremely happy that you had a positive feedback. We strive to give our best to help customers , and it keeps us motivated to exceed expectations!

February 29, 2024

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Brad was an exceptional car dealer for my purchase! He was very patient and an absolute expert when explaining all the options and features for all the makes and models at Autohaus BMW. If you want to More

by scottbarron
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Todd Cherry, Steve Emerson, Brad Mares , Zack Forister

Oct 28, 2024

Autohaus BMW responded

Thank you so much for this great review! We appreciate you and your recommendation means the world to us!

February 02, 2024

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Very caring and personable people. Extremely service oriented with knowledge of the my car. Having always been willing to accommodate to the best of their ability and communicate in a More

by TerryJLondon
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Recommend Dealer
Yes
Feb 05, 2024

Autohaus BMW responded

Terry, on behalf of Autohaus BMW, I would like to thank you for using us for service, and your feedback is appreciated. Please come visit us again soon!

January 17, 2024

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I had an outstanding experience. Jens was my sales representative. He was polite, efficient, honest , informative. The dealership is beautiful and everyone there was welcoming , help More

by Skyesox
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Recommend Dealer
Yes
Jan 17, 2024

Autohaus BMW responded

Thank you so much for the 5 - star review! We're delighted to know that Jens exceeded your expectations. We strive to be as prompt and accommodating as possible, and our team is one of the best! Thank you for choosing Autohaus and look forward to working with you again!

January 07, 2024

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Service is scheduled and completed with high quality, everything is good including courtesy service, got battery replacement discount, thank you for your Job. More

by George Guo
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Recommend Dealer
Yes
Jan 08, 2024

Autohaus BMW responded

George, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

January 04, 2024

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Clean, everyone is polite, free snacks, free loaner when car is getting worked on, variety of gas v electric More

by Sara
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Recommend Dealer
Yes

Other Employees Tagged: Trey Starnes

Jan 04, 2024

Autohaus BMW responded

Hi Sara, thanks for the review! It's always a pleasure to serve customers like you, and we're glad you enjoyed our products. We hope to see you again!

January 03, 2024

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It was a great experience. Not pushy and very easy to work with. GM was extremely helpful and customer centric. More

by Sean.bricker
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Recommend Dealer
Yes

Other Employees Tagged: Heather Vivrett, Brad Mares

Jan 03, 2024

Autohaus BMW responded

On behalf of Autohaus BMW, I would like to thank you for using us for your new vehicle. Your feedback is appreciated!

January 03, 2024

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Employee Rating

Autohaus is the best dealership I've dealt with. This is my third car I've purchased from them. Todd Cherry and Nick Markovic are incredibly helpful and easy to work with on the sales side. I also More

by AGIII
Sales Price Transparency
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Recommend Dealer
Yes
Jan 03, 2024

Autohaus BMW responded

Thank you for the 5 - star review! We are happy that Todd and Nick impressed you in this way. We are very lucky to have them at Autohaus BMW. Stay safe and see you next time!

January 03, 2024

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Employee Rating

3rd car I have purchased for Nick and Autohaus in the last 3 years. Nick is the best, really takes care of me. The whole staff at Autohaus is great to work with even Joe!!! More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jan 03, 2024

Autohaus BMW responded

Dear Tom, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

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