Joe Emerson
Joe Emerson at Autohaus BMW

Joe Emerson

General Manager

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

4.9
156 Reviews

I have always told my sales staff the sale can take minutes but it's the service after the sale that builds relationships. The most important thing I have learned from working at Autohaus is it is the PEOPLE that make a store not just bricks and mortar. We sell BMW, and can always suggest a model that outperforms any Lexus, Audi, or Mercedes Benz.

4.9

156 Reviews

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Dealership Experience

21 yrs, 5 mos

Industry Experience

30 yrs, 9 mos

156 Reviews of Joe Emerson

April 01, 2025

Dealership Rating
Employee Rating

Salesman was great. But we had to wait 3.5 hours to sign the paperwork on a car I already had chosen before arrival. Very frustrating More

by D2L4M6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Emerson, Nick Markovic

Apr 01, 2025

Autohaus BMW responded

Thanks for the review! Sorry if the wait time was longer than you expected, as you saw we were quite busy. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime!

February 04, 2025

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Amazing car purchasing experience. It was easy and convenient, all at a fair price. Everyone was great and respectful. East to work with! More

by CharlesG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Markovic, Javier Terrazas

Feb 04, 2025

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experience with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

January 24, 2025

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Steve Immersin, Financial manager, Spent 30 minutes with me discussing the various maintenance plans for my car and my driving history. He was extremely helpful. The service department did a great job addre More

by Patti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Emerson

Jan 24, 2025

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

January 22, 2025

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I always have positive interactions with friendly and knowledgeable staff. Excellent service all the time. More

by jffarac94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patti Kupfer, Todd Feuerhaken , Matt Bircher

Jan 22, 2025

Autohaus BMW responded

Thanks for the review! We are happy to be of service and look forward to the next time, take care!

January 18, 2025

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Excellent professional staff with leader ship. Very honest and open with their conversations. Would highly recommend them when buying a new or used car. More

by Npresume81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jens Petermann, Steve Emerson

Jan 18, 2025

Autohaus BMW responded

Thank you for the 5 - star review! We pride ourselves as accommodating, transparent, and friendly as possible in order to create a 5 - star experience with us. Thank you for choosing Autohaus BMW, we ae thrilled to hear about this experience, and thank you for the future referrals!

December 31, 2024

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She was very thorough, kind, and answered all of my questions! Will continue to request Brittani when I need maintenance. More

by Brieana P.
Service Price Transparency
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Recommend Dealer
Yes
Dec 31, 2024

Autohaus BMW responded

Thanks for the review! We are thrilled that you had a great experience with us and look forward to serving you again.

December 23, 2024

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Employee Rating

My wife and I have leased double digit BMWS over the last 30 years from Autohaus. The service department, although rarely necessary, except for routine maintenance, Is very good. All of these experience More

by Bruce Thackrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 23, 2024

Autohaus BMW responded

Thanks for the 5 - star review! We strive to be as prompt and accommodating as possible. We are truly passionate for creating the best possible experience here at Autohaus! Thank you for the future referrals!

December 19, 2024

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Employee Rating

Great service, great attitude, great customer focus from the Autohaus team! I received a fair deal, too. More

by LTLandmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heather Vivrett, Brandy Wise

Dec 19, 2024

Autohaus BMW responded

Thanks for the review! We are thrilled that you had a great experience with us and look forward to serving you again.

December 18, 2024

Dealership Rating
Employee Rating

We are very pleased with the attention to details and how efficiently each department is run. The departments communicate well with each other pretty seamlessly. We are in good hands at Autohaus. More

by margie.lewitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 19, 2024

Autohaus BMW responded

Thanks for the 5 - star! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

December 17, 2024

Dealership Rating
Employee Rating

Writing at least 15 words about Autohaus BMW is a great chance to express my appreciation of service received for self and my BMW. Thanks for the specialized service I received today. More

by tram_42_peach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2024

Autohaus BMW responded

Thanks for the review! We are thrilled that you had a great experience with us and look forward to serving you again

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